Sandia Resort
Job Code
Day, Swing or Graveyard
Pay Rate
Food & Beverage
Employment Status



Major Duties and Responsibilities

  1. Serves at Food and Beverage Functions in accordance with Banquet Event Orders, Banquet Service policies, Banquet Management instruction.
  2. Provides every guest with friendly, professional, courteous and timely service.  Responsible for greeting guests at assigned tables and providing “Far from Ordinary” service throughout the event.  Servers will invite guests back at the end of the event to assist in building property loyalty.
  3. Responsible for assisting in setting banquet room with proper linen, silverware and glassware for each event as instructed by the Convention Center Manager or Banquet Captain.  Responsible for ensuring that all items placed out for guests including the linen, silverware, and glassware are in clean and safe condition.
  4. Stocks service areas with supplies such as coffee, food, tableware, and linens.
  5. Bus (remove, replace and clear) during and after service, as well as assist in the  clearing of banquet rooms at end of service and the reset or refreshing of the room for the next event, as necessary.
  6. Participation in daily stand up meetings to ensure property communication is understood.
  7. Timely completion of computer assisted training as required.
  8. Returns all equipment to their proper storage area and maintains cleanliness and organization.
  9. Performs other duties as assigned by management.

Secondary Duties and Responsibilities


Knowledge, Skills and Abilities

  1. Ability to follow written and oral instructions.
  2. Knowledge of proper table settings.
  3. Ability to be attentive to customer needs.
  4. Excellent Customer Service Skills.
  5. Ability to lift and balance heavy trays with food above the shoulder.
  6. Ability to work as a team member.


Minimum Qualifications, Education and Experience


  1. One (1) year server experience in restaurants, clubs or hotels.
  2. Must be at least 21 years of age.



  1. High School Diploma, GED certification or equivalent.