Shift
Job Code 050724-FT
Employment
Status
Full Time
Category Casino Operations (Gaming)

Director of Player Development

Description:

​​Join the best game in town!

You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too!

We're hiring a Director of Player Development to join our dedicated team of professionals. In this role, you'll:

  • Develop programs, events, reports, and processes to attract and retain VIP customers.
  • Analyze and interpret customer data for trends and profitability.
  • Direct and supervise all Player Development staff.  
  • Ensure that company policies, goals, and objectives are being adhered to. 
  • Perform additional responsibilities as assigned.

What We Offer

MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You’ll enjoy complimentary meals during your shift, vacation time, and you’re paid weekly. Plus, there’s free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you’ll find exciting opportunities for professional growth and advancement.

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.

Requirements:

  • Five years of experience in casino customer service.
  • Bachelor's degree or equivalent experience.
  • Exceptional communication skills, both verbal and written.
  • Outstanding guest service skills.
  • Self-motivated with excellent organizational skills and strong attention to detail.
  • Ability to function in a fast-paced environment
  • Ability to work flexible schedule including extended hours, weekends, and holidays.
  • Sound judgement with high level of confidentiality.


 

If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
©COPYRIGHT Detroit Entertainment, L.L.C., 2015. ALL RIGHTS RESERVED.
All games and promotions described on MotorCity Casino's website are subject to the approval of the Michigan Gaming Control Board and may be changed, modified or cancelled at any time in MotorCity Casino's sole discretion. MotorCity Casino will use commercially reasonable efforts to attempt to post such changes, modifications or cancellations on this page of its website.