Shift Any
Job Code 010414
Part Time
Category Hotel Operations

Spa and Fitness Guide (Female)


The Spa and Fitness Guide is responsible for providing exceptional service to guests by accommodating their every need. Assure quality service by maintaining cleanliness and order in the locker facility and spa areas. Responsible for performing guest tours and issuing guest amenities. 

*Demonstrate full knowledge of the spa and fitness facilities such as exercise equipment, steam room, showers, location of lounges, hours of operations and be able to communicate these to guests 
*Provide excellent guest service to all spa guests
*Greet all guests who enter the spa and display knowledge of services available 
*Display professional appearance and conduct at all times with both guests and employees 
* Make all guests feel welcome and take ownership of simple requests 
* Prepare, maintain and breakdown beverage station 
* Monitor the guest lounge
* Replenish supplies and products before they are depleted 
* Keep work areas neat and clean up after guest 
* Stock robes and towels in accordance to display standards and par levels
* Prepare guest baths
* Conduct spa facility tours in a courteous, knowledgeable, and professional manner 
*Assist the service providers in a seamless transition of guests into and out of their services
* Assist in inventory control
* Work varying shifts based on business needs including holidays and weekends 
*Comply with all policies and procedures;Performs other duties as assigned


* Ability to remain calm and organized in busy environment 

*Housekeeping experience beneficial

* Physically able to stand, bend, lean, and walk for up to 10 hours. Able to lift and carry up to 30 pounds


If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
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