City
Las Vegas
State
NV
Travel Involved
0-10%
Shift
Varies
Type of Shift
Full Time
Category
Food & Beverage

Bartender- Chi

The Strat (Las Vegas, NV)

Description:

Summary:

Mix and serve alcoholic and non-alcoholic beverages according to established recipes and procedures. Responsible for having strong menu knowledge, conducting proper presentation of the menu, informing guests of daily specialties, beer, spirits & wine list, making recommendations of personal favorites, take orders, assists with delivering food,  and processes payments for guests. Deliver exceptional, authentic guest service to care for the guests.

 

Essential Functions and Responsibilities:

  • Greet guests in an upbeat and positive manner
  • Enthusiastically demonstrate knowledge of beer, spirits, and wines
  • Uses non-intrusive suggestive selling techniques to sell beverages and food items at the bar
  • Demonstrate knowledge of menu items, including house specials, item descriptions, ingredients and preparation techniques
  • Take beverage and food orders according to service standards
  • Serve and replenish drinks in a timely manner, offers refills or new drink when the glass is approximately half full
  • Input orders accurately into POS system using the Universal Seating guidelines
  • Resolve guest complaints ensuring guest satisfaction and communicates situation to management
  • Explain to guests how the players club card entitles them to special benefits including cash back, cash coupons, special promotions and offerings
  • Enroll and create new member accounts
  • Review daily event calendar and be familiar with current activities/offerings and all Casino/Hotel current promotions etc.
  • Print cash and/or comp vouchers from CMS, reprint player cards from CMS, issue pin code numbers from CDS, enroll new players for new player incentives
  • Issue jackpot payouts and cash-outs for gaming players
  • Enter jackpot data information in the computer system accurately
  • Accept payment for check from the guests, settle using approved method, and tender change or receipts back to guest, ensuring all required signatures are obtained
  • Extend courteous departures as guests leave and invites them to return
  • Maintain knowledge of hotel services and local activities in order to respond to guest inquiries
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Ensure all food is served within health, safety, and sanitation guidelines
  • Assist other team members, when needed, in instances of food running, side work, drink orders.
  • procedures, Title 31, and federal regulations, as they apply to the position
  • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
  • Perform other duties as assigned

Requirements:

Qualifications

  • Previous bartending and/or bar backing experience providing high-touch guest service; preferably within an upscale bar and/or lounge atmosphere
  • Knowledge of wines and liquor and wine service techniques preferred
  • Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
  • Ability to handle a cash bank
  • Previous experience exercising sound judgment when dealing with difficult guest situations
  • Previous experience with point-of-sale systems, computers and calculators
  • Ability to effectively communicate in English, both written and verbal
  • High school diploma or equivalent preferred
  • At least 21 years of age
  • Obtain and maintain all work cards as required by the company
  • Verify right to work in the United States

 

Work Cards

  • Alcohol Awareness
  • Health
  • Nevada Gaming Registration

 

 

Physical Requirements

  • Regularly walk, stand, stoop, or bend
  • Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.
  • Hearing, vision, speech and literacy (critical)
  • Use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

  • Indoor and outdoor
  • Smoky and noisy
  • Extreme hot and cold temperatures, including humidity
  • Slippery surfaces, chemical agents, and exposure to dust, fumes and/or gases

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation