City
flintstone
State
MD
Travel Involved
Shift
Varies
Type of Shift
Full Time
Category
Cage & Credit

Casino Cashier

Rocky Gap (Flintstone, MD)

Description:

Responsible for balancing various bank drawers, enrolling guests into the Players’ Club, explaining the benefits of membership and maintaining accuracy through all work functions.

Requirements:

  • Assists guests with cashiering and Players’ Club activities.
  • Accurately balances assigned bank (cashier bank, Main Bank, etc)..
  • Cashes tickets and other currency, in a courteous, timely manner.
  • Cashes personal checks for currency.
  • Maintains a working knowledge of the facility, as well as special events on property, in order to advise guests of same, whenever possible.
  • Assists other Cage/Club Representatives as needed.
  • Fills in for Night Auditor or Guest Service Representatives at the Hotel Front Desk as needed.
  • Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
  • Maintains a working knowledge of the Players’ Club in order to effectively explain same to guests.
  • Resolves minor guest conflicts related to Players’ Club.
  • Ensures a maximum level of guest service and satisfaction is achieved and maintained.
  • Redeems guest program coupons/vouchers as necessary.
  • Issues complimentaries to guests when appropriate level of play has been achieved.
  • Adheres, strictly, to all policies/regulations regarding guest privacy and confidentiality.
  • Brings concerns/problems and unusual guest activities to the attention of the Lead Cage Cashier and/or Cage/Club Shift Supervisor.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all Associates:

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.