Job Title:   Deposit Operations Manager
09 / 09 / 2013

SUMMARY:  The individual is responsible for supervising operational and administrative functions.  Organization and attention to details are essential skills required by this position. Knowledge of Bank compliance regulations and internal controls surrounding operations process is required. Equally important are communication skills as this position interacts with customers, service providers and bank personnel.

A.  ESSENTIAL FUNCTIONS (Listed in order of importance, frequency or sequence, 1=most important/frequent, etc.). NOTE:  Indicate non-essential accountabilities with an asterisk*.  All other functions are “absolutely necessary for this job”.

1. Maintains controls and procedures for existing, new and expanded bank products and services as well as directing operation staff to maintain compliance.
2. Ability to effectively manage the operations staff including performance management on a routine basis.
3. Supervises and monitor compliance, tracking and data entry of electronic funds transfers
4. Reviews and approves wires and ACH daily transactions for appropriateness and compliance with internal controls and policy limits.
5. Maintains correspondent bank relationships and monitor and maintain daily cash levels through completing/reviewing reconciliations.
6. Monitors and reconcile Federal Reserve account on a daily basis including ACH, Wire, Cash Letters, Check Returns activities.
7. Monitors FNMA and FHLB loan accounts and submits daily/monthly investor/servicer reports.
8. Ensures customer service and loan personnel research posting/misposting issues are resolved by operation staff.
9. Researches and prepares entry corrections as required for both customer accounts and general ledger accounts. Prepare appropriate correspondence with accountant holders.
10. Supervises and assists with account issues as it relates to Deposit Operations.
11. Supervises foreign check processing.
12. Ability to process and report on Ohio Sales Tax, Escheatment and lolta.
13. Automated Teller Machines (ATM) supervisor responsibilities.
14. Maintains awareness, understanding and compliance with the Bank's internal policies and procedures, laws and regulations appropriate for this position. 
15. Provides assistance in response to regulatory and internal/external audit requests.
16. (*) Performs other functions as assigned to support operational activities.

Bachelor’s degree in Business related field or commensurate experience.
Minimum of 4 years of Business Banking and supervisory experience.
Good oral, written and interpersonal skills resulting in the ability to interact with all levels of bank personnel.

Ability to operate various types of computer equipment and software programs including Microsoft Excel
Ability to communicate via telephone
Ability to travel as required

Operations Staff
Deposit Operations Staff

Westfield Bank is an Equal Opportunity/Affirmative Action Employer.
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