Job Title:   Sr Loss Entry Analyst
01 / 15 / 2013
Westfield Center

Westfield Insurance

What’s under our historic name? People. Westfield Group was awarded an “A” rating for financial strength from A.M. Best. We’ve built that strength for more than 160 years through our integrity and a commitment to customers. Our customer relationships are based on trust and peace of mind, and our employees are empowered to carry out our mission. Their professional reputation depends on it. We think our long history of financial strength and stability is the best foundation we can offer our employees.

Senior Loss Entry Analyst
FLSA: Non-Exempt
JOB SUMMARY:  Responsible for researching and reconciling discrepancies on processed drafts.  Maintains and provides technical expertise on mainframe processing and procedures.  Coordinates work flow for the Loss Entry Analysts. 
  • Responsible for reviewing, analyzing and resolving various claim financial reports related to draft processing discrepancies.  Communicates with appropriate parties to reconcile discrepancies.
  • Maintains and provides technical expertise, mainframe processing and procedures.  Conducts processing audits for the Loss Entry Analysts.  Verifies processing entry and procedures are correctly applied and adhered to, and logs any issues into appropriate tracking spreadsheet to be reviewed by CAPS Unit Leader.
  • Coordinates work flow for the Loss Entry Analysts, such as delegating bulk billing processing, return for endorsement drafts and credit report requests.
  • Collaborates with internal and external business partners seeking and/or providing assistance or input when needed.
  • Trains new Loss Entry Analysts and other internal business partners as necessary.
  • Assists the Loss Entry Analysts with processing work as needed to ensure current status.
  • Performs other duties as assigned.
  • High School diploma OR General Education Development (GED) 
  • two (2) years of claims processing and/or other support experience.
  • Attention to detail, demonstrated initiative, and problem-solving skills.
  • Ability to communicate effectively in a collaborative work environment utilizing various technologies such as:  telephone, computer, web, voice, teleconferencing, e-mail etc.
  • Ability to travel as required.
  • Proficient use of various office and computer equipment and software packages.
Our employees feel good about the work they do and the people they work with. Our compensation and benefits package is designed to enhance our employees’ work/life balance by addressing their need for financial security, personal and professional growth, family involvement, and a commitment to making a difference in their communities.

Our Total Rewards package includes 401K, Pension Plan, Annual Incentive Plan and Education Reimbursement.  
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Member companies of the Westfield Group are Equal Opportunity Employers (M/F/Disabled/Protected Veteran).