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Full Time
Administrative / Clerical
Job Description:
Summary Provides administrative support duties for the Maintenance department. The duties include managing files, processing human resources paperwork, and performing general office tasks.

Core Scope Payroll Data Processing- Efficiently and effectively performs data entry and tracking of department staff hours worked.
  • Provides backup for the payroll designee on the updating, reviewing, and approving team members’ attendance cards as needed.
  Human Resources- Processes team members’ paperwork.
  • Processes paperwork including the new hires, terminations, promotions and transfer to other departments, status changes on team members; office space set-up, parking, office keys, card keys, and lockers.
  Administrative Support- Efficiently and effectively performs the administrative functions of the position.
  • Assists the department manager/director with appointments and schedules on their calendar.
  • Makes travel arrangements and prepares expense reports as needed.
  • Coordinates and keeps track of yearly team member evaluations and recognitions.
  • Screen incoming phone calls and routes to appropriate team members/departments.
  • Composes and prepares documents, correspondence and reports.
  • Records and transcribe meeting minutes.
  • Performs clerical duties such as document filing either in digital form or hard copies, scanning, copying, and faxing documents.
  Equipment Control and Supplies- Orders maintenance and office supplies.
  • Orders maintenance supplies as needed, such as cleaning chemicals, tools and equipment.
  • Prepares check requests; tracks purchase orders and reconciles department expenses.
  Guest Service - Provides top quality guest service.
  • Always greets the guest with a smile, work collaboratively with all Viejas Team Members to develop and maintain a positive relationship in delivering an unsurpassed experience at all times.
  • Responds to inquiries from managers, team members, and the public on a variety of questions, referring more complex questions to the appropriate resource.
  • When on the casino floor, assists guests.
  • Maintains knowledge of current marketing promotions and/or special events.
Job Complexity
  • Works on assignments that are routine in nature but recognizes the need for occasional deviation from accepted practice.
  • Normally receives instructions on all work.
  • Refers more complex issues to higher level.
  • Acts with discretion and confidentiality in handling sensitive material; required to sign and adhere to a confidentiality agreement.
  • Under direct supervision, has little or no role in decision making.
  • Interacts with guests and peer groups.
  • Does not provide supervision to others.
Job Requirements:
Education/ Certification
  • High school diploma or general education degree (GED) required.
  • 0 to 2 years of related experience and/or training.
  • Experience with a union is a plus.
  • Bilingual in English and Tagalog is a plus.
Knowledge and Skills
  • Good written and verbal communication skills.
  • Good interpersonal skills.
  • Strong guest service skills and attention to detail.
  • Working knowledge of Word, Excel and internet search software relevant to the position.
  • Basic office skills including telephone manners, copier, and other office equipment.
  • Knowledge of payroll system.
  • Good organization skills.
  • Ability to pay close attention to detail, multitask, and manage time.
  • Ability to maintain high level of confidentiality.
  • Ability to work in a high pressure, deadline oriented, and fast paced environment.
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