Job Code
22316
Shift
8 Hour Variable Shift
Employment Status
Full-Time
Average Hours per Week
1
Category
Facilities/ Maintenance

SUPPORT SERVICES LEAD

 

Job Description:

Via Christi Health's rich history of serving the people of Kansas and the surrounding region dates back more than 100 years to the healing ministries of our founding congregations. Today, Via Christi Health is the largest provider of health care services in Kansas. We serve Kansas and northeast Oklahoma through our doctors, hospitals, senior villages and health services.

Position Summary:
Serves and supports management, staff, patients and visitors by performing duties associated with Via Christi’s Support Services department. 
 
Key Responsibilities/Essential Functions: 
  • Completes general maintenance, work orders and daily tasks.
  • Performs duties and supports staff associated with Security.
  • Receives and distributes product throughout facility as needed.
  • Performs duties and supports staff associated with Environmental Services.
  • Performs duties and supports staff associated with Hospitality.
  • Supports staff associated with Bio-Med.
  • Performs duties and supports staff associated with Nutrition Services.
  • May perform other duties as assigned or requested

Job Requirements:

Education and/or Experience
  • High school diploma or general education degree (GED); and three years related experience preferred.
Behavioral Skills
  • A personal presence which is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Via Christi Health.
  •  Compassion for patients, family members, and others; along with a nurturing spirit to provide care during emotionally stressful situations.
  • Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
  • Safety:  Observes safety procedures; uses appropriate personal protective equipment; determines appropriate action beyond guidelines; reports unsafe conditions.
Technical Skills
  • Proficient in use of all job related tools and test equipment.
  • Must have working knowledge of hazardous materials standards.
  • Customer Service:  Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
  • Safety:  Uses tools and equipment in a safe and efficient manner.
  • Cost Consciousness:  Works within approved budget; conserves organizational resources.
  • Professionalism:  Interacts with others in a tactful manner; remains calm under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments.
  • Quality:  Demonstrates accuracy and thoroughness; seek ways to improve and promote quality.
  • Computer skills:  Has understanding and experience with the use of basic Windows program and Microsoft products such as Word, Excel and Outlook Email. 
Certificates, Licenses, Registrations
  • Valid Driver’s License.
    • Insurable for driving company vehicles (through Via Christi’s policy) as applicable to duties.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.
  • Frequently required to carry or lift items weighing up to 10 pounds.
  • Occasionally required to carry or lift items weighing up to 25 pounds for short distances.
  • Occasionally required to stand or walk.
  • Frequently required to sit in a stationary position.
  • Occasionally performs activities that require stooping, bending and reaching, squatting, balancing, and trunk twisting throughout the day.
  • Constantly able to communicate verbally and in written form.
  • Frequently able to detect and discern both loud and soft sounds such as phone calls and customer questions.
  • Constantly able to use hands and fingers to type, write, and file.
  • Frequently able to use near vision for viewing computer monitor and written materials.
  • Occasionally required to detect unusual odors that could indicate environmental issues.

Via Christi Health is an Equal Opportunity Employer.