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Exceptional
 
Job Title: BUTLER RUNNER
 
0-10%
Varies
Full-Time Flex
40
Food and Beverage
 
Job Description:
 
The Primary Purpose of RUNNER BUTLERS-is to facilitate all guest requests; including but not limited to shopping for the guests both on- site and off-site; delivering food for all the butler areas, assisting all aspects of the butler operations, maintaining cleanliness of assigned outlet(s), butler station(s) and equipment at all times, communicating items to be ordered to management when needed. All duties are to be performed in accordance with departmental and The Venetian Casino Resort’s policies, practices, and procedures.
 
Job Requirements:
Minimum Employment Requirements: 21 years of age, proof of authorization/eligibility to work in the United States, High School Diploma or equivalent, ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form, interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards, maintain consistent adherence to the VCR Unmatched Guest Service Standards, work varied shifts, including weekends and holidays.

Specific Position Requirements: Minimum of one (1) year high volume experience as a runner for butler’s area. Experience in a hotel casino environment preferred. Must be able to obtain a Health, TAM, Non-gaming cards. Must possess superior customer service skills. Must possess the ability to access all areas of the facility, stand, stretch, bend, and kneel without restriction. Must maintain cleanliness of work area and equipment in accordance to Clark County Health Code Standards. Attention to detail a must. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather, and be able to lift a minimum of 50lbs. Have a basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian. Must be able to maintain a proper mental attitude while dealing effectively with guests, management, team members, in person, over the phone, and on the radio. Physical ability to access all areas of the property. Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.  May have travel of up to 70% related to performing job duties.
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