U.S. Xpress Enterprises, Inc.

Job Title:   Carrier Procurement Representative
11 / 15 / 2012
Weekday - Days
Full Time


Coordinate the successful movement of loads as the customer requires by contracting and managing an outsourced network of transportation provider partners.  Track freight to ensure customer requirements are met by the selected transportation provider.



  • Develop and maintain quality working relationships with transportation providers by using various means of communications in order to have access to the best equipment at the most competitive rates

  • Manage transportation providers to ensure customer service requirements are met

  • Make customer service the top priority by providing customers with the highest level of service possible

  • Identify the potential for service failuresnotifying the Operations Representative and/or Managers of potential service deviations

  • Prioritize all available freight to efficiently and effectively cover all available customer loads

  • Strategically match available transportation provider equipment to every available customer load

  • Track all booked loads from the point the transportation provider is contracted through final delivery of the load

  • Collect, document and disseminate accurate information to/from transportation provider and Drivers and between internal departments

  • Manage transportation provider issues and resolve transportation provider operational problems including unplanned accessorial charges and accounting discrepancies 

  • Negotiate rates with transportation providers to obtain the best possible rate in the marketplace for each load moved

  • Gather market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates

  • Liaison between the transportation provider and our customer

  • Prospect transportation providers to further develop the XNS carrier base

  • Collect and document all available equipment from transportation providers

  • Document all preferred lanes and services offered by transportation providers

  • Communicate new transportation provider opportunities to Customer Sales and Operations

  • Review transportation providers credentials to ensure they meet XNS compliance requirements

  • Send rate confirmations to carriers that document all requirements and verify receipt

  • Identify and communicate ways XNS can continuously improve in its operations

  • Assist in the development of new employees

  • Other duties as assigned by management



  • College degree in business or transportation field is preferred

  • 1-2 years of Sales, Marketing or Customer Service experience

  • Direct sales experience preferred

  • Excellent written and verbal communication skills

  • Experience working in a deadline driven environment preferred

  • Entrepreneurial Spirit 

  • Ability to multitask required    

  • Attention to detail 

Job Search Email a Friend
If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
©2017 Symphony Talent, All Rights Reserved | PRIVACY Powered by Symphony Talent