Date Posted: 01 / 12 / 2021
Requisition Number: 14000
City: Phoenix
Shift: Weekday - Days
Shift Details:
Full/Part Time Status: Full Time
State: AZ

Carrier Sales Representative


Are you a good fit?

The Carrier Sale Rep facilitates the successful movement of loads for our customers by contracting and managing an outsourced network of transportation providers.  Track freight to ensure customer requirements are met by the selected transportation provider.  Make customer service the top priority by providing customers and carriers with the highest level of service possible.


What defines success?

Proactive attitude and strong relationship building skills. Build strong relationships with customers, carriers, drivers, and external/internal stakeholders.


Demonstrated skill to develop and execute upon overall brokerage strategies. Negotiate rates and secure load coverage while maximizing profitability. Drive the use of U.S. Xpress digital and automated systems. Secure loads via carrier network and enroll carriers in ELD.


Proactive in growth efforts to source new carrier leads and grow book of business to meet the demands of our customers.


Provide world-class customer service through constant communication and support, by monitoring, tracking, and tracing all loads, and by resolving issues for carrier partners and customers.


Stay up-to-date on market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates


What this position is not:

  • Administrator
  • Cubicle Jockey
  • Consistent and Never Changing

Do you match the qualifications of the positions?


  • High school diploma or equivalent required.
  • Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.



  • 1-2 years of Sales, Marketing or Customer Service experience is preferred
  • Experience working in a deadline driven environment preferred
  • Experience in the transportation industry a plus.



  • Ability to comfortably negotiate and persuade others.
  • Manage and grow a network of carriers.
  • A strong sense of urgency in order to thrive in a fast-paced work environment
  • Proficient with Microsoft Office suite.
  • Excellent written and oral communication skills.
  • Ability to multitask
  • Good interpersonal skills.
  • Good judgment and problem solving skills. 


Work Environment: This job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers and fax machines, and filing cabinets.


Physical Requirements: while performing the duties of this job the employee must have the ability to communicate or exchange information; also, the employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports and figures.