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Job Title:   Director of Casino Operations
Sycuan Casino

Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
  1. Operates assigned Casino operations departments efficiently and consistently by assessing business and guest needs, establishing operating goals and objectives, collaborating with department Directors to develop and coordinate department activities to meet stated objectives, reviewing policies and procedures on a regular basis, ensuring adherence to Title 31 regulations and establishing or revising operating and procedural requirements as needed. - 50%
  2. Maximizes Casino operations department profitability by reviewing and analyzing current and historical financial data, reviewing budget projections submitted by department Directors, reviewing vendor contracts and agreements, identifying areas in which reductions in expenditures and increases in revenues can be made, and revising and reallocating operating budget accordingly. - 30%
  3. Leads department Directors bymeeting with Directors on a regular basis, fostering open communication and cooperationbetween management staff, encouraging professional training and development of Directors, and providing Directors with the guidance, resources and authority to manage department operations effectively. - 10%
  4. Ensures competitiveness of casino operations by researching and evaluating innovations and trends in the gaming industry, analyzing applicability and impact of implementation to Sycuan operations, and submitting recommended actions to General Manager for review and approval. - 10%

    Skills and Knowledge:
    • In depth understanding of rules and procedures applicable to casino operations
    • In depth knowledge of Title 31 regulatory requirements
    • Ability to provide leadership and guidance to Director-level personnel
    • Ability to interact effectively with team members, guests and vendors
    • Ability to maintain professionalism and composure
    • Ability to conduct effective oral presentations
    • Excellent written communication skills
    • Ability to read, analyze and interpret gaming operations and financial data
    • Ability to problem-solve and make sound judgments
    • Ability to accept constructive criticism

    • Multilingual
    • Computer skills
    Supervisory/Managerial Accountability:
    Direct: Slot Director, Table Games Manager, Poker Manager, Bingo Operations Manager, Purchasing Manager, Guest Relations Manager, Lead Casino Shift Manager, 

    Indirect:  Casino operations department personnel (Slot, Table Games, Poker, Bingo, Off Track Betting), Casino Shift Managers, Senior Buyer, Wardrobe Supervisor, Guest Relations personnel


Job Specifications:
Education and Experience:

  • Bachelors Degree in Business Administration or related field or equivalent experience
  • 10 years casino management experience
  • Knowledge of business strategies and concepts pertaining to gaming operations
  • Experience in tribal gaming facility
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