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Job Title:   Cage Cashier
Sycuan Casino


Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)


  1. Provides guest service by greeting external guests in a friendly and courteous manner, providing change or redeeming slot machine tickets in the denominations requested by the guest, furnishing guests with game and promotional information, instruction and assistance, performing cash, chip, coin, voucher, and check transactions, and scanning and redeeming slot tickets. - 85%
  2. Maintains bank supply and integrity by inspecting monies, identifying coins, bills, and chips counterfeit, contacting security and gaming commission when counterfeit is found, balancing window inventory, signing payroll authorizations to pay discrepancies, and preparing slot machine ticket redemption and balancing reports. - 10%
  3. Provides administrative support by paying slot jackpots, recording transactions mandated by Title 31 in logbook and computer, and performing other duties as assigned by the supervisor. - 5%


Skills and Knowledge:
  • Ability to appear for work on time
  • Ability to interact effectively with team members and guests
  • Ability to communicate effectively in the English language
  • Ability to maintain professionalism and composure
  • Ability to complete forms and documents
  • Ability to understand and follow verbal directives and written directions
  • Ability to accept constructive criticism
  • Ability to count cash and make change in a fast-paced environment
  • Ability to recognize counterfeit monies and chips
  • Ability to perform simple mathematical calculations
  • Ability to walk and stand for up to eight hours at a time
  • Ability to work in a smoking environment
  • Working knowledge of MS Word and Excel
  • 10-key by touch
  • Bilingual or Multilingual
  • Knowledge of casino games


Supervisory/Managerial Accountability:
Direct: None
Indirect: None

Job Specifications:
Education and Experience:
  • High School Diploma or G.E.D.
  • High volume cash handling experience
  • Customer service experience
  • Casino experience
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