Available to Work Any Shift
Positions with guest contact
Employment Status




Summary: Manages the Benefits and Rewards Program including Benefits, Wellness, HRIS, Compensation and Team Engagement functions for the company.


R1SE Engagement Expectations: 

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

  • Smile, display energy and open body language
  • Proactively greet team members and guests, initiating interaction to provide service
  • Always use a positive parting remark to end the conversation

Essential Job Functions:

  • Manages the company’s health and welfare plans, specifically the medical, dental, life, disability, 401K benefit plans, FSA and COBRA.
  • Identifies benefit options by studying programs and obtaining advice from consultants and vendors.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions. 
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies.
  • Develops, manages and executes the company’s Wellness Program; including all communication and education and the development and execution of wellness and consumerism initiatives.
  • Builds strong partnerships with all departments ensuring their focus and support on wellness and benefits consumerism.
  • Prepares reports and demonstrates the effectiveness of programs by collecting, analyzing and summarizing information and trends.
  • Reviews and processes information related to benefits enrollments, deductions, coverage amounts, qualifying events, and other coverage related information.
  • Assists in preparing materials and delivering benefits presentation at new hire orientation and during periods of open enrollment.
  • Ensures the accuracy of all information in the HRIS system (Infinium) and the benefit billing.
  • Supports and assists team members in filing claims, including medical, prescription, dental, vision, non-work related disability claims, and COBRA events.
  • Manages the company’s FMLA and other Leave of Absence programs; including communication and coordination with external vendors, internal business partners and team members.
  • Develops and oversees the team engagement strategy and ensures execution standards are consistently met.
  • Oversees the Team Engagement Coordinator to ensure that all team engagement events and programs provide value to the team and produce measurable results.
  • Assists with the creation and adherence to departmental budget guidelines.
  • Responds to team member requests and inquiries for information, assistance, support and resources regarding benefits and wellness initiatives.
  • Reconciles benefit accounts by approving billing statements.
  • Supervises, develops, coaches and mentors Human Resources team.
  • Performs all other duties as assigned.



  • Must be 18 years of age or older.
  • Must be experienced with team member benefits, including medical, prescription, dental, vision, 401K, disability, FMLA, COBRA, FSA and other work related benefits.
  • Must be able to work with high volumes of confidential information in a professional manner.
  • Experience with database, spreadsheet, word processing and presentation software.
  • Experience with HRIS Systems, Infinium preferred.
  • Experience with fully and self-insured environments.
  • Four (4) year BA degree in HR related field preferred.
  • Human Resources management experience a plus.
  • Excellent verbal and written skills. 
  • Ability to work flexible shifts and days of the week including holidays.
  • Ability to obtain all necessary licensing.


Physical and Mental Demands:

  • Regularly required to see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
  • Must occasionally lift up to 10 pounds.