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Job Title:   Medical Assistant Front Office Services- (10 months)
 
FC0131
Days
Health Services/Counseling
Full-Time 10 months

JOB DESCRIPTION:
Note:  This job announcement has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required or assigned to an employee in this position. 
 
Essential Duties and Responsibilities:
 •Greet patients and visitors in a prompt, courteous and helpful manner and responds to routine requests for information.
•Check in patients, gather and/or verify and update demographic and insurance data as necessary.
•Participate in triage activities as needed, e.g., suspected cases of contagious infections, influenza outbreak, measles etc., through recognition of signs and symptoms, and redirecting patients to alternate “sick” waiting room.
•Keep clinic staff abreast of patient arrivals and monitor waiting room to ensure that patients are processed as efficiently as possible.
•Answer multi-line phones system promptly and in a courteous, helpful manner; identifying self, taking and distributing messages, and providing information for appointments and general information.
•Provide for patient confidentiality, screen patients to determine the nature of the problem/reason for appointment in order to schedule patient to right clinic and medical provider;
•Record reason for appointment practice management software.
•Help patients to complete medical history forms and prepare patients for examinations and treatment by provider.
•Perform height, weight, vital signs, urine and serum pregnancy tests and vision tests and records them in the medical record and report abnormal findings to provider.
•Conduct test and procedures as directed, such as EKG’s, oral HIV tests, veni-punctures, spirometer, skin punctures, strep screens, hemoglobin, ear irrigations using appropriate instruments, techniques and specialized equipment.
•Instruct patients and collect specimens, e.g., throat, wound, sputum, and urine cultures as directed; labels specimen container, complete appropriate laboratory requisition and forward to laboratory for analysis.
  

JOB REQUIREMENTS:
Our ideal candidate profile will include:
High school diploma or GED and three years’ experience in physician’s office, outpatient clinic or Student Health Center where women’s health care services were provided or equivalent combination of education and experience are required.

CERTIFICATION  AND LICENSE: CERTIFIED MEDICAL ASSISTANT IS REQUIRED
 

Experience in in-center laboratory testing, medication administration, performing clinical venipuncture, injections, vital signs and obtaining health histories, specifically from OB/GYN, family planning, or women’s health patients is required. 
 
The incumbent must have basic knowledge of ICD-9 and CPT medical coding (International Classification of Diseases – 10thRevision Clinical Modification and Current Procedural Terminology).  Must be knowledgeable of sterilization techniques of instruments, and possess the ability to positively interact and with students, faculty, staff and others, demonstrating exemplary customer service.  Must understand medical terminology, specific to the gynecologic patient is a plus.

EEO/AAP/Title IX Employer 

 
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Spelman College, a historically Black college and a global leader in the education of women of African descent, is dedicated to academic excellence in the liberal arts and sciences and the intellectual, creative, ethical, and leadership development of its students. Spelman empowers the whole person to engage the many cultures of the world and inspires a commitment to positive social change.

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