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Hard Rock Tampa

Job Description:

Under the direction of the Player's Club Manager, incumbent oversees all aspects of the Player's Club including management of the Player's Club Supervisors, Leads Reps and Representatives.

Job Requirements:

 A college degree preferred and/or combination of education and work experience. Minimum 2-4 years of casino marketing/player's club management experience.

-Must possess the ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
-Must display commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
-Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
-Must be able and willing to work flexible schedules, to include evenings, weekends and holidays.
-Must possess a strong knowledge of CMP and GHS systems and must be proficient in Microsoft Excel, Access, and Word.
-Must be able to push, pull and lift 10-30 lbs. and bend, stoop and reach on a limited basis
-Must be able to continuously maneuver around the office and property, often standing for long hours.
-Must be computer literate, Proficient knowledge of Microsoft Office is required. General computer troubleshooting skills preferred. Strong knowledge of CMP and GHS
-Ability to function in non-standard situations where some judgment must be exercised.
-Ability to analyze raw data to find trends and anomalies.
-Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
-Must be able to analyze Marketing and Promotions data.
-Must possess the ability to understand and interpret graphical representation of data.
-Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
-Must be detail-oriented.
-Must possess excellent time management skills.


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