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Job Title:   Specialty Room Manager
Riviera Hotel & Casino
2055
Las Vegas, NV
Varies
Full-Time
 

JOB DESCRIPTION:
Coordinates food service activities of the Specialty Room Restaurant by performing the following duties personally or through subordinate supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Greet and seats guests in a fair manner to ensure equitable distribution of covers among food servers and to enhance quality service.
Oversees and monitors daily reservations by conferring with reservations department during operating hours.
Inspects staff as to uniforms, cleanliness, identification, etc
Keep staff informed of new procedures.
Promote teamwork among employees.
Ensures a safe working environment for employees
Knowledge of /or has previously worked with Bargaining Unit Contracts, specifically Culinary.
Supervise staff to ensure the following:
a. Tables are clean and properly set.
b. Guests receive timely service.
c. Room is clean and well maintained.
Staff is following set procedures.
Maintains par level of china, glass, silverware, condiments and other operating supplies.
Suggest new promotions, service and product improvements.
Estimates Food and Beverage costs and requisitions or purchase supplies.
Review financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
Confers with food preparation and other personnel to plan menus and related activities such as dining room, bar, and group reservations.
Inspect food and food preparation to maintain quality standards and sanitation regulations.
Investigates and resolves food quality and service complaints.
Correcting checks as needed
Enjoy working with Casino people.
Know all the functions of other departments as they relate to the operation of the restaurant and will interact with them when necessary to coordinate activities or correct problems

SUPERVISORY RESPONSIBILITIES
Directly supervises 20 or more employees. Carry out supervisory responsibilities in accordance with the Riviera Hotel and Casino’s policies and applicable local, state and federal laws. Responsibilities include interviewing, hiring and training employees; planning assigning, and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB REQUIREMENTS:
EDUCATION AND /OR EXPERIENCE:
Bachelor’s degree (B.A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:
TAM Card required
Health Card required
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