Food & Beverage Outlet Supervisor

JOB DESCRIPTION:

Monitors casino food and beverage outlets and administers the policies and procedures set forth by Mohegan Sun Pocono. Responsible for the daily activities of food and beverage department personnel. Sets and maintains service and quality standards throughout all the outlets. Ensures full training of the food and beverage team members. Responsible for front of house operations including hiring, training, scheduling, supervising, food and beverage quality, service standards and product development. Performs special services as required. Recommends performance as well as termination decisions in conjunction with disciplinary process. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.

JOB REQUIREMENTS:

Previous supervisory experience in food and beverage preferred. Two years’ alcohol and food server, bartender or butler experience in a high volume, casino floor environment. Must possess labor scheduling aptitude and experience. Must have strong organizational, managerial and communication skills. Must be able to work various shifts and flexible hours.

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