Required Knowledge and Skills: Knowledge of computer applications Excellent technical, complex problem solving, interpersonal, oral & written communication skills Planning configuring, installing, troubleshooting, repairing, and providing end-user support for hardware, systems and peripherals, pc’s, printers, and cabling systems. Required Natural Behaviors Ability to assume responsibility for independent/self directed action Strong guest service skills Must have strong time management skills Ability to effectively work independently and as part of a team Ability to share or divide attention among several ongoing activities, projects or assignments Ability to interpret and explain company policies and procedures to others Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies Ability to identify circumstances or incidents that require the notification and/or approval of others This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty Required Education and Work Experience Associates degree in computer science or related field or equivalent work experience required Minimum of 4 years experience in IT Technical certifications desirable Level of Authority: The team member does not advises and recommends decisions regarding hiring, terminating and coaching team members as well as uses independent judgment in interpreting company and department policy. Reporting Structure: The Team Member reports to the IT Manager or IT Director depending on the property leadership team. Supervisory Responsibilities: The Team Member supervises none. Travel Required: The Team Member may be required to travel up to 5%. Licensing Required: Team Members will be required to obtain and maintain a Gaming Commission License.