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Title:   Social Media Specialist
Inbound Operations
2261
Melbourne
FL
 
Full Time

POSITION DESCRIPTION:
What You’ll Do
  • Main interaction-blogging/writing through various Social Media Forums
  • Channel Management – monitoring, researching, responding, posting
  • Research and master engagement tools
  • Help develop strategic and innovative methods for engaging current fans/followers
  • Prepare, proof, and edit publication for external audiences
  • Provide high quality customer support
  • Utilize/Document using appropriate CRM tools
 

POSITION REQUIREMENTS:
What You Need to Have  
  • BA/BS – Social Media/Communications, Public Relations, Marketing, Digital Marketing, Journalism,  or related field of study preferred or equivalent work experience
  • Minimum 1-3 years of public relations, public affairs, or marketing experience (large company)
  • Minimum 1-3 years experience in concern resolution
  • Minimum 6 months blogger outreach with proven professional writing samples
  • Understand the basic nuances of Twitter, Facebook, and Private Message Boards/Forums and the differences in communication styles
  • Professional experience using Twitter, Facebook, and/or Private message Boards/Forums for the purpose of interacting with the public
  • Professional familiarity with major social media trends
  • Demonstrated success in Channel Management ( i.e. monitoring, responding, posting)
  • Demonstrated ability to interject personality into written content without crossing professional boundaries
  • Demonstrated success in writing/journalistic and proofreading skills
  • Excellent communication skills – both verbal and written word
  • Automotive Industry Enthusiast or background preferred
  • Ability to comprehend complex editorials
  • Strong computer and typing skills – speed and accuracy
  • Must be able to work an 8 hr. shift between 8am to 11pm-Monday thru Saturday (40 hr work week)
 
What We Offer
  • Complete product training to maintain knowledge in a dynamic environment.
  • Web resources and personnel will be available to assist with more in-depth concerns/inquiries.
  • Competitive salary and a comprehensive benefit package:
    • Health benefits for full time employees including Medical, Dental, and Vision coverage
    • Paid time off
    • Discounts of up to $2,000 on new vehicles
    • Discounts with local businesses and for entertainment venues
    • Outstanding employee recognition programs and events
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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
 
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