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Title:   Instructional Designer
Full Time

Percepta is currently seeking an experienced Instructional Designer in our Dearborn, MI location.

Position Summary

Training Instructional Designer analyzes the training needs for client-based programs. Works closely with clients to deliver contracted training materials. Designs and develops new hire programs and continuous training by project using ADDIE methodology.  Evaluates and administers alternative training methods and develops standard training materials using various multi-media formats.

Duties and Responsibilities

Training Management

*Meet deadlines.

*Attend client meetings as requested by Training Manger.

*Ensure compliance to the standards and processes for the Training Department.

*Communicate to Training Manger regarding project status and issues needing resolution.

*Manage client expectations regarding project

*Be responsive to the changing needs of the client

*Maintain training records, as required.

Training Analysis/Evaluation

*Conduct a front-end needs analysis; job/task identification and task analysis when analyzing a new program/training curriculum

*Work closely with the client and operations to identify scope, objectives, and approach of project.

*Select the most effective instructional methods.

*Conduct performance gaps analysis to identify knowledge gaps then apply or recommend an intervention to bridge the gap.

*Partner with Quality Assurance, Team Leads and Trainers to identify training needs by program.

*Measure the effectiveness of training.

*Conduct post-project analysis to determine the quality of implementation and provide feedback recommending training interventions.

Design, Development and Implementation

*Work closely with Training Specialists to create and edit training materials.

*Incorporate adult learning principles and accelerated learning principles into course design.

*Design and develop facilitator and participant material for New Hire and continuous training by project, using various multimedia formats.

*Design and develop performance objectives.

*Design realistic practice exercises, role plays, case studies, games and simulations.

* Develop evaluations that are linked to the performance objectives.

*Develop and maintain online reference information, as required.

*Develop and conduct Train The Trainer sessions.

*Develop and maintain process flows and/or procedures where appropriate.

*Develop templates and forms to support process flows and procedures when required.


*Conduct training classes as needed.

*Maintain a positive work environment that fosters team performance.

*Work on activities and/or projects as requested by the Training Manager.

*Act as a backup trainer as needed. 

What You Need to Have


*Bachelor’s degree in Education or Training preferred


*3-5 years of professional training and development experience preferred

*1-3 years of instructional or Curriculum Design preferred

*CallCenterexperience preferred


*Strong project management

*Ability to work with all levels of employee and management


*Excellent writing and communication skills

*Excellent presentation skills

*Detail oriented

*Positive attitude

*Analytical, design and development skills

*Proficiency with Microsoft Office.


*Proven ability to perform in a fast-paced environment and with minimal supervision

*Ability to work in a team environment as well as autonomously

*Able to work a flexible schedule to include extended evening and weekend hours as needed on a limited basis

*Able to travel on a limited basis 

    What We Offer
    Percepta offers a competitive salary and benefits package that includes:
  • Health benefits for full time employees including Medical & Dental coverage.
  • Paid time off.
  • Great discounts on new vehicle purchases.
  • Discounts with local businesses and for entertainment venues.
  •  Outstanding employee recognition programs and events.
Percepta offers a lively, inviting environment with managers that truly care and lead according to our core values.  In fact all of our leaders and employees work to promote the value: Treat people with dignity and respect.  We also strive to continually innovate and improve therefore feedback is highly valued at Percepta.  Employee opinions and ideas for change are collected through surveys, focus groups, team meetings, etc and this info is used to improve and change the company.
Does Percepta sound like the place for you?  Click on the Apply Nowlink below to tell us more about yourself… 
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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
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