Job Code
Employment Status



  • Exhibit friendly and courteous attitude to all guests and associates.
  • Maintain detailed knowledge of resort services and hours of operations.
  • Remove soiled linen and trash from the Guest Room Attendant’s carts and take to the proper receptacles and gather biohazard materials that are to be bagged and disposed of properly.
  • Operate a variety of cleaning equipment such as vacuums, extractors and polishers.
  • Sweep, mop, polish, dust or vacuum hallways, elevators, and adjoining fire escapes, and stairwells.
  • Assist in flipping/rotating of mattresses as needed.
  • Fold and stock linen for use by the Guest Room Attendants.
  • Remove and deliver rollways beds, ironing boards, chairs, baby cribs, portable refrigerators, and other amenities to the guest rooms.
  • Maintain detailed knowledge of all chemicals used within the department.
  • Ensure preventative care of equipments and supplies.
  • Respond to guest requests for housekeeping loaned items.
  • Maintain clean storage areas.
  • Know the location of MSDS manual.
  • Follow all departmental policies and procedures.
  • Perform all other duties as assigned.


  • Must be a minimum of eighteen (18) years of age.
  • Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
  • A High School diploma, a General Education Development certificate (GED) or its equivalent is preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
  • Must be able to use required cleaning chemicals.
  • Be reliable and dependable and be self-motivated.
  • Must be willing and able to work all shifts including days, nights, weekends, holidays, and overtime as required.
  • Push or pull linen and trash bins in excess of 200 to 300 pounds.
  • Must be able to lift and maneuver a minimum of seventy-five (75) pounds.
  • Must be able to perform position requirements and/or essential functions on slippery or wet surfaces.
  • Must be able to work with hazardous chemicals while wearing latex, vinyl, or rubber gloves
  • Bending, stooping, pushing, and pulling required throughout assigned shift.
  • Must be able to stand and/or walk approximately 100% of assigned shift.
  • Must be able to work within a smoke filled environment.