Location
DANCING RABBIT GOLF CLUB (DR)
Job Code
D6901
Shift
Varies
Employment Status
Temporary
Department
Club House Restaurant (DR)

BEVERAGE CART ATTENDANT

Description:

 ***TEMPORARY EMPLOYMENT - POSITION WILL END ON OR BEFORE NOVEMBER 30, 2014***
  • Safely and responsibly drive the hospitality beverage cart on 36-hole golf courses to assist golfers with food and beverages.
  • Exhibit people skills by smiling and showing genuine interest in the guests’ needs or questions and always attempt to accommodate any reasonable request.
  • Receive food and beverage orders accurately from the guests and communicate with the restaurant, bartender and kitchen staff.
  • Retrieve/carry the prepared orders and deliver them to the guest in an accurate and timely manner.
  • Check with the guests on the temperature, quality and flavor of the selections delivered. Ask if any condiments or additional items can be obtained to enhance their dining experience. 
  • Knowledge of and ability to follow Alcohol Awareness guidelines.
  • Maintain cleanliness of the beverage cart.
  • Know and execute basic preventive maintenance on beverage cart.
  • Proficiently operate the established POS systems by following the correct procedures, identifying the correct receipt ticket and the approved comping procedures or Player’s Club discounts are followed, when applicable.
  • Maintain accountability and accuracy of the assigned cash bank drawer and complete all cash and credit transactions according to established cash handling procedures.
  • Ensure that all transactions or adjustments to the receipt have been made and are properly documented and recorded before ringing up the sale.
  • Attempt to resolve all guest complaints when possible or ensure that the Manager or Supervisor is immediately contacted to address the guest’s issues, concerns or request.
  • Complete daily inventory and maintain par levels on assigned food and beverage inventories.
  • Maintain a good working relationship and provide daily detailed communications with the Supervisors, Food and Beverages Leaders and other co-workers.
  • Conduct themselves at all times in accordance with the established Resort’s Mission, Value System, and Guest Promise. Notify co-workers of discrepancies noticed. Adhere to all grooming standards.
  • Follow all Resort, and departmental policies and procedures, as required.
  • Perform all other duties as assigned.

Requirements:

 
  • Must be a minimum of twenty-one (21) years of age.
  • Must have a high school diploma or a General Education Development Certificate (GED) or its equivalent.
  • Must have a valid state issued driver’s license with less than one (1) moving violation within a 12 month period.
  • Must be Serv-Safe (Serving Food Safely) certified before starting to work. All candidates must successfully complete the scheduled class and obtain a test score of 84% or higher.
  • Must be C.A.R.E. (Controlling Alcohol Risks Effectively) certified before starting to work. All candidates must successfully complete the class and obtain a test score of 84% or higher.
  • Basic math skills are required as demonstrated through a structured testing process. You must score at least 85% or better on the basic math test within the approved 15 minute time limit. 
  • Must be able to provide exceptional guest service to guests in order for their return patronage.
  • Must be able to follow instructions, both written and verbal, and be able to perform their job duties with professionalism and sincerity.
  • Must have the ability to deal well with change and uncertainty and flexible enough to adapt and sensible respond to the situation at hand. Must set goals and identify and solve problems.
  • Must be able to handle multiple tasks and deploy resources effectively. Must be able to demonstrate efficiency in their daily work practices and meet the established deadlines.
  • Must be willing and able to work nights, weekends and holidays and overtime, as required.
  • Must be able to walk or stand for 100% of their assigned shift.
  • Must be able to lift and maneuver at least forty (40) lbs.
  • Bending, stooping, kneeling, pushing, and pulling may be required throughout shift.
  • Must be able to work outside 90% of assigned shift in all types of weather conditions.
  • Must be able to work within a smoke filled environment.
 
Essential Testing Requirements:
  • Basic Math Test                        Minimum Score 85%          (15 minute time test)