Location
SILVER STAR HOTEL AND CASINO (SS)
Job Code
14021
Shift
Varies
Employment Status
Part-Time
Department
Table Games

CASINO FLOOR SUPERVISOR

Description:

 
  • Observe dealers and box persons to protect company assets and ensure that company procedures are followed; detect and report any irregularities
  • Stand and circulate throughout assigned area
  • Calculate all payoffs
  • Possess knowledge of all assigned games;
  • Operate computer to access credit line, issue credit
  • Understand and monitor compliance with gaming regulations, company policies and procedures
  • Maintain positive guest relations, evaluate guest play and extend complimentary services when appropriate
  • Direct and supervise dealers in assigned area
  • Monitor changes of cards and dice; inspect new equipment before allowing into play
  • Resolve guest complaints or refer to Table Games Manager 

Requirements:

  • Must be at least twenty-one (21) years of age
  • Must be able to obtain and maintain a gaming license issued by Choctaw Gaming Commission
  • High school diploma or equivalent is required
  • A minimum of two (2) years experience in the table games department is preferred
  • Must have formal training of all games.
  • Must have successfully completed Title 31 training
  • Must have proficient computer skills including a working knowledge of Word, Excel and selected Casino Management Systems
  • Must be able to work any shift including holidays, weekends, and overtime as needed; limited travel may be required
  • Must have outstanding oral and written communication skills and the ability to establish and maintain good relationships with players
  • Must be professional in appearance and attitude
  • Public speaking skills are required
  • Must be able to lift and maneuver at least thirty (30) pounds
  • Must be able to walk or stand for at least 100% of assigned shift
  • Must posses the ability to withstand high frequency noises or sounds of varying tones
  • Must be able to work within a smoke filled environment