SILVER STAR HOTEL AND CASINO (SS)
Provide outstanding guest and associate service while performing assigned duties, including interpreting and conveying information throughout the Resort.
Maintain detailed knowledge of resort services and hours of operation.
Evaluate guests’ specific needs and expectations to determine the appropriate services, products, and personal attention to achieve guest satisfaction.
Interact cooperatively with other spa team members to provide a seamless guest experience.
Present a warm and gracious personality to guests and associates.
Participate in all staff, team, and education meetings.
Must follow all grooming and dress code departmental standards.
Practice the highest standard of sanitation in the Salon.
Actively build a repeat guest clientele, meet retail sales performance requirements, and consistently record and update all pertinent guest records.
Know the location of the MSDS manual.
Assist the Receptionist when not providing services.
Follow all departmental policies and procedures.
Perform all other duties as assigned.
Must be a minimum of eighteen (18) years of age.
Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
A High School diploma, a General Education Development (GED) certificate or its equivalent is preferred.
Must possess the required certifications and license as required by the State of Mississippi. A cosmetologist license is required.
Must possess outstanding communication skills, both written and oral.
Must have the ability to deal well with change and uncertainty and flexible enough to adapt and sensibly to respond to the situation at hand.
Must be able to operate general office equipment.
Prefer the candidate to be creative thinker who can develop new and exciting ways to provide or project value to our guests.
Must possess a positive attitude and be able to carry out the assigned duties in a positive manner.
Willingness to learn new tasks and ability to do multiple tasks.
Must have excellent telephone etiquette.
Must be willing and able to follow all departmental policies and procedures.
Must be willing and able to learn and follow the Aveda rituals and standards required by the department.
Must be willing to attend Aveda training classes and sessions.
Must be able to work nights, weekends, holidays, and overtime as required.
Must be able to lift and maneuver a minimum of twenty-five (25) to fifty (50) pounds.
Must be able to push or pull a minimum of fifty (50) pounds.
Extensive bending, stooping, reaching, kneeling and stretching of arms may be required throughout the assigned shift.
Must be able to stand and/or walk approximately 100% of assigned shift.
Must be able to perform position requirements and/or essential functions on slippery or wet surfaces.
Must be able to work with hazardous chemicals.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must be able to work within a smoke filled environment.
If you need reasonable accommodation to complete the on-line application, please contact the The Employment Center At 1-866-44PEARL(73275) Extension 30131..
©2015 Findly, All Rights Reserved |
Powered by Findly