Wardrobe Clerk

In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our team members are in proper uniform and happy with our service? As a Wardrobe Clerk, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.         

Principal Duties and Responsibilities (*Essential Functions)

1. *Assist team members with uniform/wardrobe issue, exchange, and collection according to established procedures.
2. *Remove and inspect issued uniforms/wardrobe and complete appropriate paperwork for team members who are terminated or transferring. 
3. *Assist with maintaining accuracy in handling and processing of laundered garments.
4. *Prepare uniforms/wardrobe for laundry pick up. Inspect and put away all clean uniforms/wardrobe.
5. *Issue and return uniforms/wardrobe in the uniform/wardrobe software database. 
6. *Verify received stock, unpack, and prepare garments for wear.
7. *File appropriate departmental paperwork and help maintain files in a neat and organized fashion.
8. Assist Seamstress with fitting new hires; alter, mend, and hem garments as necessary.
9. Perform monthly, weekly, and cycle inventories as assigned. Responsible for inventory related transactions, participation in cycle counts, and monthly and yearly physical inventories.
10. Perform front desk and office duties such as filing, preparing reports, cleaning, and guest service.
11. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
12. Perform other duties as assigned.  
     

1. A high school diploma or equivalent and 1 year of customer service, retail, warehouse, and/or logistics experience are preferred.  
2. Knowledge of basic bar code scanning preferred.
3. Office skills must include the ability to use standard office equipment and general knowledge of Microsoft Office. 
4. The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
5. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
6. The ability to read and interpret written instructions and diagrams.
7. The ability to maintain discretion in handling confidential information.
8. The ability to interact with guests and team members professionally.
9. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
10. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift.  The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
The noise level is usually moderate. When on the casino floor the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.