Slot Performance Technician 1

Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues.  In addition to being the premier entertainment destination in the Midwest, PH&C sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.  

PH&C operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do.  While carrying out the job duties listed below, the Slot Performance Technician 1 contributes to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.   

Principal Duties and Responsibilities (*Essential Functions)

1. *Responsible for troubleshooting and proper preventative maintenance of all slot machines and other gaming and non-gaming related equipment, including cleaning machines, overhauls, etc. in accordance with federal, state, and tribal regulations. 
2. *Assist Slot Technician III in the break down, relocation, and reset up of machines and stands to be relocated.
3. *Assist in loading and unloading of slot machines and signs during deliveries to and removals from property.
4. *Perform minor repairs on gaming and non-gaming related equipment.
5. Perform slot machine verification, audits, and tests as needed.
6. Maintain proper documentation of slot machine verifications, tests, and maintenance.
7. Maintain knowledge of and ensure full compliance of gaming laws (federal, tribal, and state) and attendant regulations as well as the organizations internal controls, policies, and procedures. 
8. Provide exceptional service to our guests and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect the Casino high standard of excellence.
9. Maintain an acceptable consistent, regular attendance record.
10. Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
11. Other duties as assigned.

1. High School diploma or equivalency and/or one (1) year experience as a slot technician or related education, experience, and training.
2. Ability to maintain organization, meet deadlines, possesses integrity, confidentiality, and discretion in handling confidential information.  
3. Ability to read and analyze documents.
4. Ability to read and comprehend simple instructions, short correspondence, and memos.  
5. Ability to write simple correspondence.  
6. Ability to speak effectively and deliver information in a one-on-one and small group situation to guests and other team members of the organization.  
7. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
8. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
9. While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Team member must be able to operate a personal computer. The team member is regularly required to stand and walk, climb or balance; and stoop, kneel, crouch, and crawl.  The team member is frequently required to lift and or move up to twenty five pounds or more with assistance.  Ability to lift 50 lbs. or more with assistance.
10. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception ,and the ability to adjust focus.

Working Conditions
The noise level in the work environment is usually moderate to loud. When on the casino floor, the noise levels increase and it is not smoke free.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.