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Job Title:   Director - Civil Court Services
West Palm Beach, FL - Main Courthouse
Clerk Operations
Full Time
03 / 31 / 2014


The Clerk & Comptroller’s office is an award-winning, progressive organization with a strong commitment to transparency, accountability and public service.     

We are seeking a Director of Civil Court Services who is responsible for the overall management and operation of our Civil Courts division.  This person will support the Clerk & Comptroller’s Vision by delivering outstanding service to both our internal and external customers.  Additionally, this position supports a professional and productive work environment to ensure optimal performance levels from the Civil Court Service’s team members.  Works closely with other internal Clerk departments to assess, manage and support the Case Management System; may facilitate intervention strategies to reduce case backlog; supports day-to-day collaboration with both internal and external stakeholders; and promotes best practices to improve quality, efficiency and information in order to make solid management decision to support the Civil Court Services department. 

The Clerk’s office has demanding timelines and we need an experienced director who has a strong sense of urgency and commitment to public service, is comfortable working in a fast-paced environment, is passionate about providing outstanding customer service and desires a challenging and rewarding career.   In addition, the successful candidate will have a solid understanding of relevant legislative policies, statutes, administrative orders and Florida Court Systems, including e-filing requirements. 

For those candidates who qualify, the Clerk & Comptroller’s office offers an excellent benefits package including health, dental, vision, life and disability plans plus participation in the FRS retirement plan.  

The successful candidate will perform the following functions:

  • In collaboration with the other operations directors, develops, implements and ensures interpretation and application of Clerk policies, programs, procedures in order to lead, plan, organize and control the Civil Courts division
  • Communicates organizational policies, goals and objectives to staff under area of responsibility; works closely with management staff to assess staffing level needs, as well as the most efficient and effective organizational structure to ensure the division’s objectives are achieved within budget
  • Analyzes Florida statutes, laws and administrative orders as they pertain to the court system
  • Assists the Chief Officer in developing and administering the division’s budget
  • Participates in divisional organizational strategic planning
  • Monitors and evaluates the performance of subordinates; motivates, develops, coaches, counsels and disciplines as appropriate
  • Reviews and analyzes data and prepares administrative reports and metrics for the Clerk & Comptroller, Chief Operating Officer, Judiciary, State, County and municipal agencies as required
  • Collaborates with a broad customer base to address any Civil Court issues; develops and implements procedures and processes to enhance the service level provided and follows up to ensure customer satisfaction
  • Establishes and maintains effective working relations with co-workers, other judicial systems, representatives of other governmental agencies, the general public and others having business with the Clerk’s office


The ideal candidate will have experience working in law, court administration or government along with the following:
  • Bachelor’s Degree in Business Administration or related field; advanced degree and/or JD highly desired
  • At least eight (8) plus years of recent and relevant experience within a Court System (previous Clerk of Court experience is a plus)
  • Proven leadership ability; and excellent interpersonal, analytical and communication skills
  • Comprehensive knowledge of Florida Court System, including governing statutes and/or administrative orders
  • Able to react and adjust quickly to changing environments
  • Ability to travel both locally between sites and out of the area 

The Clerk & Comptroller’s office is a drug-free workplace. Selected candidates will be subject to a drug screening and background check as a condition of employment. Employment will be considered provisional until the drug screening and background check are completed. The Clerk & Comptroller’s Office is an Equal Opportunity Employer. Certain veterans and spouses of veterans receive preference and priority in employment for this position and are encouraged to apply.  Veterans' Preference will be given to eligible veterans or eligible spouses of veterans. If an applicant claiming veterans’ preference for a vacant position is not selected, he/she may file a complaint with the Florida Department of Veterans' Affairs(DVA), Division of Benefits and Assistance - Veterans' Preference, Post Office Box 31003, St. Petersburg, FL 33731. Any applicant seeking veterans’ preference in employment in the state of Florida who is not selected for the position and is so notified, must file their complaint with the DVA against the agency or political subdivision, within twenty-one calendar days from the date the hiring decision is received or within three months of the date the application is filed with the employer if no notice is given.
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