Location
Yellow Brick Road Casino
Job Code
FBHV1
Shift
Swing
Travel Involved
 
Category
Food & Beverage Service
Employment Status
Full-Time

Bartender-Yellow Brick Road

Job Description

Position Responsibilities:

 

  • Consistently demonstrates outstanding guest service skills and always acknowledges guests,

    preferably by name.                                          

  • Ensures beer, soda, liquor, glassware and paper products are appropriately stocked in the beginning and end of each shift; as well as when leaving for scheduled breaks.
  • Effectively makes cocktails according to YBRC and/or guest specifications.  Offers drinks suggestions/recommendations to guests when appropriate.
  • Consistently keeps bar area clean. Cleans top of bar and polishes stainless steel on a regular basis.  Properly washes all bar dishes used during assigned shift, and leaves area clean before going on break and prior to shift end.
  • Always maintains department’s safety/sanitation standards.
  • Maintains a working knowledge of locations of all required items.  Utilizes “Back-Bar Checklist” to ensure all necessary items are present and accounted for.  Retrieves required items as needed.
  • Always attends pre-shift meetings to ensure knowledge of all necessary information regarding promotions, events, or any other pertinent information.  Consistently maintains an awareness of promotional events and shows.
  • Ensures that all drinks are entered into the MICROS POS System immediately upon making the cocktail.  Transactions must be precise and accurate.
  • Always uses FLAG protocol when serving alcoholic beverages to guests under the age of 35.
  • Consistently adheres to all YBRC policies and NYSLA Laws. 
  • Accurately identifies signs of intoxication and stops service to guest in an appropriate manner.
  • Must be in full uniform and ready to take care of both Guests and Servers at assigned station.
  • Ensures Espresso machine is operational and glassware and product is fully stocked (espresso beans, brown sugar cubes, cinnamon, and all necessary bar ware).
  • Always sorts and separates recyclable and deposit bottles.  Places all recyclable items in proper crates.
  • Always immediately notifies Supervisor of any guest service concerns, broken equipment or problems with the bar areas or storage rooms.
  • Always follows department training standards. (i.e.: clean-as-you-go, re-check guest, etc.).  Completes assigned side work.
  • Creates a positive experience during the guests bar visit to ensure repeat business.

Job Requirements

Position Minimum Qualifications:

  • Must be able to speak English.
  • Must possess the ability to count money and make correct change.
  • Must have excellent interpersonal communication skills.
  • Must have the ability to ring in orders and settle checks on Point of Sale system.
  • Previous alcohol beverage service preferred.  Knowledge of liquor service standards, compliance laws, and responsible service techniques a plus.
  • Must be able to complete and be well versed in alcohol service training.mMust maintain working knowledge of acceptable forms of identification. Demonstrates the ability to identify altered or false identification.