Oneida Nation Enterprises
Job Code
Travel Involved
Information Technology
Employment Status

Associate System Engineer

Job Description

Summary:  Under the guidance of the System Engineering Manager and Senior System Engineers, the Associate System Engineer’s role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. 


Duties & Responsibilities:


  • Effectively engineers all system hardware, operating systems and software to deliver state of the art solutions for business needs.
  • Designs and deploys systems within a strict timeline. Works closely with other teams within IT to deliver reliable and stable systems.
  • Provides technical evaluation and guidance on new systems, designs, and technologies for the organization.
  • Provides 3rd level technical support for all Help Desk calls escalated to group in compliance with Service Level Agreements.
  • Develops documentation and instructions for all members of the IT staff to ensure effective use of the systems.
  • Collaborates with all groups within IT to ensure the timely delivery of a sound infrastructure.
  • Evaluates systems configurations and ensures currency of all operating systems, revision levels, and hardware to meet business needs.
  • Monitors, analyzes, and maintains all hardware and software infrastructure as required.
  • Gauges the effectiveness and efficiency of existing systems; develops and implements strategies for improving or further leveraging these systems.
  • Perform System Engineering tasks from system design models, specifications, and diagrams to align with corporate visions and strategies.
  • Works with IT Leadership to define business requirements and systems goals; and to identify and resolve business systems issues.
  • Ensures compatibility and interoperability of in-house computing systems.
  • Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
  • Monitors and tests system performance.  Prepares and delivers system performance statistics and reports.

Job Requirements

Minimum Qualifications:


  • Must have a Bachelor’s degree in Computer Science or related field and at least two years of related work experience.  At least three years of experience in Casino, Hospitality and/or Entertainment industries; or other high volume, complex, and demanding customer oriented IT environments may be substituted for education.
  • Microsoft Certified IT Professional: Enterprise Administrator (MCITP), Microsoft Certified Technology Specialist (MCTS), VMware Certified Professional (VCP) and/or, other related technical certification desirable.
  • Experienced in Active Directory 2008/2012
  • Knowledge of Microsoft Cluster Environment, HA, System Redundancy
  • Experience with system performance tuning.  
  • Must be an expert in troubleshooting technology issues.
  • Must have security experience, including PCI, HIPPA and SOX experience.
  • Demonstrated experience in overseeing the design, development, and implementation of software systems, applications, and related products in an enterprise environment.
  • Must have proven experience with systems planning, security principles, and general software management best practices.
  • Must have working technical knowledge of current software protocols and Internet standards.
  • Must have experience with core software applications; including Microsoft Exchange, Microsoft SQL, and other collaboration software.
  • Must have support experience with enterprise server & storage hardware (e.g., IBM, HP SAN/NAS).
  • Must have working technical knowledge of ISA, IIS, FTP, Tivoli Archive & Backup, Anti-Virus/Spam protection (Sophos, Barracuda E-Mail filter), Imaging (WDS, MDT)
  • Must have working knowledge of network and PC operating systems; hands on in-depth knowledge of MS Windows Server 2008-2016, Linux,  GPO, Active Directory and VMWare.
  • Knowledge of applicable data privacy practices and laws.


Work Conditions:

  • On-call availability required


  •   This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job.