Location
Turning Stone Resort Casino
Job Code
FBHV1
Shift
Swing
Travel Involved
None
Category
Food & Beverage Service
Employment Status
Full-Time

Bartender

Job Description

Bartenders at Turning Stone Resort Casino do more then serve drinks...they will be experts of drink knowledge with the ability to describe local brews, imports and exotic beers, or perhaps recommend an appropriate wine based on what our guests are looking for.  Our guests will have choices and its not just about a drink...it's about an experience!

 

  • Consistently demonstrates outstanding guest service skills and always acknowledges guests, preferably by name.
  • Ensures beer, soda, liquor, glassware and paper products are appropriately stocked in the beginning and end of each shift; as well as when leaving for scheduled breaks.
  • Effectively makes cocktails according to TSRC and/or guest specifications. Offers drink suggestions/recommendations to guests when appropriate.
  • Consistently keeps bar area clean. Cleans top of bar and polishes stainless steel on a regular basis. Properly washes all bar dishes used during assigned shift, and leaves area clean before going on break and prior to shift end.
  • Always maintains department’s safety/sanitation standards.
  • Ensures that all drinks are entered into the MICROS POS System immediately upon making the cocktail. Transactions must be precise and accurate.
  • Always uses FLAG protocol when serving alcoholic beverages to guests under the age of 35.
  • Consistently adheres to all TSRC policies and NYSLA Laws.
  • Accurately identifies signs of intoxication and stops service to guest in an appropriate manner.
  • Creates a positive experience during the guests bar visit to ensure repeat business.

Job Requirements

Minimum Qualifications:

  • Must have at least 1 year of bartending experience in a high volume establishment.  Knowledge of liquor service standards, compliance laws, and responsible service techniques a plus.
  • Must be able to complete and be well versed in alcohol service training.  Must maintain working knowledge of acceptable forms of identification.  Demonstrates the ability to identify altered or false identification.
  • Must be able to speak English.
  • Must possess the ability to count money and make correct change.
  • Must have excellent interpersonal communication skills.
  • Must have the ability to ring in orders and settle checks on Point of Sale system.

Physical Requirements:

  • Constantly required to lift up to 50 pounds, occasionally required to lift up to 75 – 100 pounds.
  • Must be able to stand/walk for long periods of time.