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Job Title:   Field Claim Adjuster
Claims
Phoenix

POSITION DESCRIPTION:
Basic Functions:

In this position, you will be responsible for the receipt of new losses, performing investigations by telephone or by site visitation, conducting insurance coverage analyses, adjusting and settling assigned losses within assigned authority range.  This position has extensive contact with many of HSB's customers.


 

PREFERRED QUALIFICATIONS:
Qualifications - Education:

Required: - Bachelors degree or high school diploma with equivalent work experience.

Desired: -  College degree in engineering or business.


Qualifications - Work Experience:

Required: - One to two years as a claim adjuster or  five years of loss prevention field engineering or underwriting experience.

Desired: - 5 years of experience in P&C claims.  Experience with mechanical/electrical equipment.  Experience with financial statements and forensic accounting.


Qualifications – Certifications/Designations/Specialized Training/Licenses:
  
Required: - Training or experience in customer service lines of business.  Client-centric mindset.
  
Desired: - Professional designations, such as PE, CPA, AIC, ARM, CPCU are desired.  Adjuster licenses in various states are also desired.
  
  
Qualifications - Technical Skills:

Required: - Demonstrated knowledge of HSB occupancies and risk exposures.  Good working knowledge of PC's including Windows environment.

Desired: - Knowledge of HSB systems and applications i.e. Word, Excel, Claim Workstation, etc. 


Qualifications - Non-Technical Skills:

Required: - Strong verbal, written and interpersonal skills. Good organizational skills and able to multi-task concurrent assignments. Must work well in a team environment, be self-directed and highly motivated.

Desired: - Strong presentation and negotiating skills.  Highly proficient writing skills with the ability to communicate complex technical analyses and policy terms and conditions.


Qualifications - Other:

Required: - Flexibility in working hours. Some regional overnight travel will be required within field claim territory. 

Desired: - Some travel will be required for training. 
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