Job Title:   Casino Host/JP Host-SD
Scioto Downs Casino and Racetrack

Assists status tier guests with requests for complimentary vouchers and booking amenities in the VIP services area, via telephone or through hosts and authorized gaming personnel. 
•           Sign up and issue new player club cards to non carded players thus increasing the data base.
•           Inform guests of special upcoming events such as concerts, parties, promotions, etc.
•           Assist Executive hosts with completing booking of trips for guests.
•           Implement bookings for guests utilizing the VIP services area.
•           Assist in special events and promotions as needed.  Be prepared to answer questions on promotions and events for guests. 
•           Monitor the Fountain Room during hours of operation and resolve any food, cleanliness or beverage issues that are found.
•           Exercise sound business judgment generating effective solutions quickly and/or raising issue to management as necessary.
•           Issue complimentary vouchers based on established guidelines.
•           Issue complimentary vouchers as requested by authorized host or casino staff.
•           Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.
•           Assist with Jack Pots.
•           Survey and evaluate the gaming floor by using the computer programs Super Play Mate and Omni View , alert host staff as players are found that merit personal attention.
•           Safeguards the confidential nature of all departmental and company records.
•           All other duties as assigned.

College degree preferred. MS Office knowledge, CDS system knowledge preferred.
Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment.  Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously.  Confidentiality is a must. 
Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.
Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.
High School Diploma or equivalent. 
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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
HR Dept - Mountaineer Casino 304-387-8534
HR Dept - Presque Isle Downs 814-866-8761
HR Dept - Scioto Downs 614-295-4710
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