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Job Title:   Players Club Clerk
Any
30713
Part Time
Marketing/Sales/Convention Services

JOB DESCRIPTION:

The Primary responsibility of the Players Club Clerk is to provide excellent guest service when assisting Club Metro
Members of MotorCity Casino Players Club. All duties are to be performed in accordance with departmental
and MotorCity Casino Hotel’s policies, practices and procedures. 

  • Communicates the benefits of the Players Club to guests.
  • Establishes and maintains new club memberships in an efficient, friendly and professional manner.
  • Assists with Promotions and Special Events to drive additional business to the property.
  • Provides superior customer service to all internal and external guests in compliance with MotorCity Casino Hotel’s service standards.
  • Safeguards the assets of MotorCity Casino Hotel; also adheres to and complies with both departmental and overall property, policies and procedures.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:
  • One year experience in customer service.
  • Proven professional and polite personality required.
  • Must be able to respond calmly and handle many customer demands in a fast pace environment.
  • Excellent verbal and written communication skills.
  • Computer knowledge and experience required.
  • Must be able to stand throughout your shift.
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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
 

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© COPYRIGHT Detroit Entertainment, L.L.C., 2015.  ALL RIGHTS RESERVED.
All games and promotions described on MotorCity Casino's website are subject to the approval of the Michigan Gaming Control Board and may be changed, modified or cancelled at any time in MotorCity Casino's sole discretion.  MotorCity Casino will use commercially reasonable efforts to attempt to post such changes, modifications or cancellations on this page of its website.

 
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