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Job Title:   Tour and Travel Clerk
Part Time
Marketing/Sales/Convention Services

Responsible for various aspects of group sales. Scheduling and greeting tour groups. Assist with the coordination of Business Development programs within the Casino and develop casino business. Performs all other duties as assigned. 

*Assist with the design and implementation of Business Development programs by identifying potential leads and actively soliciting future business within specified markets. 

*Conduct tours of the facility for travel agents, group customers, meeting planners, etc. in an effort to secure future business and also create positive recommendations about the casino property. 

*Negotiate and quote rates and agreements on groups, tours, and wholesale business. This involves detailed follow-up to ensure a smooth transition from booking to arrival of guests. 

*Establish and maintain complete knowledge of competitors' sales programs as well as our own. 

*Participate in the implementation of the property's marketing strategies to ensure the profitability and growth of the property. 

*Maintain knowledge of all promotions throughout the property in an effort to stimulate and retain new business. Maintain communication and rapport with customers to ensure the utmost in quality customer satisfaction is achieved. 

*Track group sales and maintain accurate records of all group sales programs and sales efforts. 

*Maintain a positive professional image at all times.

This position is not limited to those duties listed in this job description.  Duties and responsibilities can be changed, expanded, reduced or deleted to meet the business needs of management and MotorCity Casino Hotel.


Good organizational skills. Strong customer service skills. Excellent typing skills.  Strong MS Word and MS Excel experience.  Ability to learn new computer programs.  Excellent written and verbal skills.

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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.

© COPYRIGHT Detroit Entertainment, L.L.C., 2015.  ALL RIGHTS RESERVED.
All games and promotions described on MotorCity Casino's website are subject to the approval of the Michigan Gaming Control Board and may be changed, modified or cancelled at any time in MotorCity Casino's sole discretion.  MotorCity Casino will use commercially reasonable efforts to attempt to post such changes, modifications or cancellations on this page of its website.

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