MANAGER - INFORMATION TECHNOLOGY
Depends on Experience
Assist director in planning, and manage the daily operation of the Information Technology (IT) department at the property. Establish department policies and procedures in conjunction with Minimum Internal controls as defined by Morongo Gaming Agency. Reviews, evaluates, implements and maintains the IT environment to include computer hardware and software, computer peripherals, telephone hardware and software, and other hardware and appliances necessary to the IT operations.
DUTIES AND RESPONSIBILITIES
Liaise with users to ensure that business requirements are adequately met and that applications and systems are properly utilized.
Participate in tactical and strategic planning for IT .
Provide and manage departmental staffing in accordance with company standards
Organize and coordinate IT projects as may be required to update and maintain IT equipment and software.
Develop, implement and manage written standard operating procedures for day-to-day IT operations.
Provide daily and periodic operational reporting as required by company and regulatory policies.
Insure compliance with all operational and regulatory policies and guidelines.
Conduct on-going operational analysis and adjust procedures and equipment to insure the highest possible availability of IT resources to all elements of the organization.
Train and educate staff. Provide time and equipment to build/maintain staff professional certification levels.
Monitor hardware and software licensing to insure all equipment and software is properly licensed.
Insure the continuing availability of IT resources through proactive monitoring and management of those resources and their associated hardware, software.
Experience with mid-range systems (AS/400) and RPG preferred.
Functional Support Knowledge of the following systems: ACSC, Infinium, LMS, Spa Soft, Delphi, Infogenesis.
Must possess strong problem solving Skills.
Must possess strong management and people skills, Organized approach to daily business is required.
Excellent communication and time management skills.
EDUCATION AND EXPERIENCE
Position requires a Bachelors degree in Business, Information Systems or related field and 5-10 years of managerial experience.
MBA a plus.
Should be able to demonstrate a history of increasing responsibilities in previous positions.
Management of call centers a plus.
If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
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