Performs massage therapy and esthetician services such as facials, body treatments, and other aesthetics related treatments for guests, ensuring the delivery of 4-Star/4-Diamond quality and service. Certified as a Massage Therapist. Also, as an Esthetician through the California State Board of Cosmetology. At least 2 years of resort or luxury spa experience preferred.
DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. To include Swedish, Deep Tissue/ Sports Massage, Reflexology, Stone, and Shiatsu/ Acupressure massage techniques. As well as other techniques such as Aromatherapy
Have a complete knowledge and understanding of all services and products offered. Actively promote the spa, treatments, services and retail. Effectively inform and educate our guests about specific wellness concerns.
Performs esthetic treatments (facials, skin cleansing, upper extremity massages) for guests. May perform skin treatments including depilation / waxing, facials and essential oil therapy.
May perform aesthetic services including pedicures, manicures, hairstyling and cosmetic makeovers.
Uphold the standard of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Must be a team player with enthusiasm and excellent customer service. Enjoy working with people and posses a friendly and outgoing personality. Maintain a positive attitude and contribute toward a quality work environment.
Handle guests’ questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests. Listening skills and excellent communication regarding treatment expectations, as well as basic computer knowledge.
Be flexible with your schedule, supporting the needs of the spa. Regularly attend, participate in and support training and staff meetings for the spa.
Work with spa management to achieve monthly retail sales goals .