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Job Title:   SUPERVISOR - VALET
Cabazon, CA
72090
All Shifts
Full-Time
$14.00/HR +
 

JOB DESCRIPTION:
JOB SUMMARY
Oversee “outdoor operations” to ensure efficient, four-diamond service to casino, resort & spa guests under the direction of Assistant Valet Manager. Outdoor operations include shuttle, door & valet departments.
 
DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
  • Oversee daily operations of Valet, Door & Shuttle operations.
  • Assist with the scheduling of valet, door & shuttle employees.
  • Partner with Front Office to ensure the utmost in guest service.
  • Communicate to Assistant Valet Manager information needed to increase guest service.
  • Ensure 4-Diamond service is delivered to all guests arriving at the Casino and utilizing the valet, door & shuttle amenities.
SUPERVISORY RESPONSIBILITIES
Supervisory authority over valet, door & shuttle staffs as directed by the Assistant Valet Manager. 

JOB REQUIREMENTS:
QUALIFICATIONS
Excellent verbal skills. Computer aptitude. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for customer service and employee relations.
 
EDUCATION and/or EXPERIENCE
Minimum 2 years experience in Valet Service operations, minimum 1 year in supervisory role.   Casino and/or Resort experience preferred. High School diploma or GED required. 
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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
 
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