Oversee “outdoor operations” to ensure efficient, four-diamond service to casino, resort & spa guests under the direction of Assistant Valet Manager. Outdoor operations include shuttle, door & valet departments.
DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
Oversee daily operations of Valet, Door & Shuttle operations.
Assist with the scheduling of valet, door & shuttle employees.
Partner with Front Office to ensure the utmost in guest service.
Communicate to Assistant Valet Manager information needed to increase guest service.
Ensure 4-Diamond service is delivered to all guests arriving at the Casino and utilizing the valet, door & shuttle amenities.
Supervisory authority over valet, door & shuttle staffs as directed by the Assistant Valet Manager.