BEVERAGE SUPERVISOR-BEV ADMIN

Position Summary:

This position is responsible for the daily operations of all beverage outlets including the Casino Floor Beverage operation, all cocktail lounges and restaurant service bars.

Primary Duties and Responsibilities: includes but not limited to:

Supervises daily activities of Beverage Supervisors and staff to ensure adherence to established standards and steps of service
Ensures efficient beverage service through beverage control and inventory maintenance
Assists in training, evaluating and scheduling of the beverage staff
Enforces state liquor laws including, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
Assists with on-going coaching programs with line employees to enhance skills

Secondary Duties and Responsibilities:

Works with the Stewarding and EVS departments to maintain health, safety and sanitation guidelines
Assists in cleaning of bars and heavy duty cleaning, when necessary
Works with the Engineering department to maintain the outlet’s furniture, fixtures and physical layout
Recommends hiring as well as termination decisions in conjunction with the disciplinary process

Competencies: Incumbent will master the following competencies while in this position:

Excellent written and verbal communication skills
Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques
Knowledgeable in point of sale system, Stratton Warren, Microsoft Word, Excel and Lotus Notes
Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
Complete knowledge of the shift bidding process
Strong knowledge of the overall property and gaming floor

Training Requirements:

Must complete the Core Manager training program
Understanding of Ascent and EmpowerTime systems
Outlet-specific standard operating procedures
Point of sale (POS) training
SMART alcohol awareness
LMS Compliance Courses – Harassment, Confidentiality and Problem Gambling

Physical Demands and Work Environment:

Must be able to stand, walk, lift and bend for extended periods of time
Must be able to work in a fast paced, high volume environment with frequent interruptions
Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Minimum Education and Qualifications:

High School Diploma or equivalent
Three years of beverage experience in a high volume, complex casino environment
One year of supervisory experience

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