BARTENDER - CASINO SERVICE

BAR01

Position Summary:

This position is responsible for preparing alcoholic and non-alcoholic beverages for guests and/or Beverage Servers in accordance with department policies, procedures and steps of service.

Primary Duties and Responsibilities: includes but not limited to:

Fills drink orders per the Beverage department’s recipes and standards
Uses point of sale terminal and completes other cashiering functions
Consistently applies knowledge of state liquor laws including, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
Actively up-sells products and uses endorsements at all appropriate service opportunities
Sets-up and breaks down assigned bar in accordance with department policies and procedures
Maintains sanitation and safety standards in assigned work areas

Secondary Duties and Responsibilities:

Interacts with customers in a friendly and professional manner
Maintains proper par levels of beverage products, supplies and glasses
Maintains garnishes, glassware and overall cleanliness of bars
Communicates to management on inventory and maintenance needs

Competencies: Incumbent will master the following competencies while in this position:

Good written and verbal communication skills
Intermediate knowledge of spirits, beers, wines and beverage service techniques
Thorough knowledge of ice handling procedures as well as health and sanitation guidelines
Ability to maintain a clean, well-stocked bar efficiently and effectively
Excellent working knowledge of drinks, recipes and use of endorsements at appropriate service opportunities
Proficiency in the call order system
Excellent knowledge of the overall property and gaming floor
Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Training Requirements:

Outlet –specific standard operating procedures
SMART alcohol awareness
Point of sale system training

Physical Demands and Work Environment:

Must be able to lift up to 50 lbs.
Must be able to bend and stand for entire shift
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Minimum Education and Qualifications:

Previous bartending experience

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