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Retail Sales/Stock Clerk – MC Boutique
21 and over
It is the primary responsibility of the Retail Sales/Stock Clerk to check-in, process, and prepare merchandise and operating supplies for retail shops, and to provide assistance to customers while maintaining a consistent image, and a comfortable shopping environment. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Provides service in all aspects of retail selling including greeting customers, assisting customers in making their purchases, ringing sales on cash register, providing correct change and sales receipts, and bagging merchandise.
Maintains floor standards, customer service standards, and utilizes selling skills.
Counts, inspects, and checks in merchandise.
Applies sensor devices to merchandise as needed.
Ensures all items are priced, ticketed, and displayed properly.
Re-tickets merchandise as needed.
Transports orders between retail stores and storage cages.
Stocks shelves and folds, hangs, and places merchandise in stock rooms and selling floors.
Replenishes and maintains stock on racks, shelves, glass cases, and armoires.
Keeps stock rooms clean, organized, and stocked with merchandise.
Assists in preparation of physical inventory or cycle counts including counting and performing inventory.
Performs shift housekeeping duties to maintain tidy appearance of sales floor.
Follows cash handling procedures including counting cash, checks, charges, and comps and completing settlement cards and envelopes.
Writes information on cashier report and returns drawer to Satellite Cage.
Prepares merchandise for shipping to customers.
Prepares damaged merchandise for Loss Prevention.
Directs customer requests to the Selling Supervisor and/or Assistant Store Manager.
Communicates merchandise and supply inventory needs to Assistant Manager and/or Store Manager.
Performs all other job related duties as assigned.
At least 6 months of cash handling experience.
At least 6 months of customer service experience.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Basic math and currency counting knowledge.
High School diploma and equivalent.
Able to effectively communicate in English, in both written and oral forms.
At least 1 year of previous retail and/or stock experience.
Bi - Lingual.
Previous experience working in a similar resort setting.
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