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Job Title:   Mutuel Clerk – Race & Sportsbook
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MGM Grand Las Vegas
450006
Cashiers/Cash Handling
Race & Sports
21 and over
04
 

JOB DESCRIPTION:
  • Handles writing and/or cashing of tickets in accordance with department policy and ensures compliance to Nevada Gaming Regulation Title 31 and Regulation 22.
  • Makes payment on winning tickets in an accurate and timely manner; verifies tickets and payoffs.
  • Ensures that all guests and other employees are treated with courtesy and respect.
  • Projects a professional and friendly demeanor and remains attentive to guests during assigned shifts.
  • Ensures that the Race and Sports Book Supervisors are informed of all guests’ request for service.
  • Maintains and balances cash drawer.
  • Closes cash drawer according to the Race and Sports Book procedures at the end of shift.
  • Ensures transactions are accurate, visible to all involved parties and executed in an accurate and timely manner.
  • Creates and enters player tracking cards.
  • Provides information and assistance to guests in a timely, courteous manner.
  • Notifies Race and Sports Book Supervisor of the need for supplies, suspicious activity in The Book and situations regarding Title 31 and Regulation 22.
  • Stocks Race and Sports Book Writer/Cashier stations with supplies; keeps all stations neat and clean.
  • Works additional hours on short notice as requested by Race and Sports Book Management in order to accommodate one of the following situations: staffing shortage, employee absence, fluctuations in business levels, special projects, etc.
  • Provides administrative input clerk assistance when necessary.
  • Performs other related duties as requested.

JOB REQUIREMENTS:

Required: 

  • At least 1 year guest service and cash handling experience.
  • Know how to accept various forms of payment and make correct change when necessary.
  • Intermediate math and money management skills and have the ability to maintain and balance a cash drawer.
  • Visual abilities and tolerance that is needed to use a computer and complete detailed paperwork in the Race and Sports Book.
  • Ability to work in a fast-paced, busy and somewhat stressful environment, maintain physical stamina and proper mental attitude and ability to deal effectively with management, employees and outside contacts while working under pressure and meeting deadlines.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 

Preferred:

  • Knowledge of sports.
  • Previous experience working in a similar resort setting.

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