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Job Title:   Project Management Office Coordinator-IT
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MGM Resorts International Operations
Information Technology
21 and over

  • Provides PMO systems support in the creation and administration of project management framework, processes, procedures and tools (i.e. project inventory database, knowledge repository, and collaboration platform).
  • Analyzes requests for additions to the project pipeline, conducts approved project health checks and post-project reviews, maintains PMO dashboards and reports, and acts as a reference point for PMO queries and information.
  • Collates status reporting across multiple programs and business functions, tracking and reporting project portfolio performance, providing a comprehensive and prioritized view of all projects, status and metrics.
  • Provides assistance to maintain and update the project management framework and disciplines necessary to support the PMO.
  • Develops positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and coordination of training.
  • Develops and maintains a thorough understanding of policies and procedures as relevant to processes.
  • Performs other job related duties as assigned.



  • At least 2 years experience in Information Technology preferably with a strong technical understanding of the various hardware, software and networking systems being supported.
  • At least 2 years in an application release and network support role with a demonstrated track record of development of more and more complex solutions.
  • At least 2 years of Information Systems experience working with the following systems: IBM AS400 series, AIX, UNIX, Windows and Sun Micro systems, TCP/IP and SNMP network protocols.
  • At least 2 years working with Infinium BOH Applications or other iSeries BOH applications ie: Lawson Iris.
  • Experience with corporate source systems/files (i.e. Payroll, Human Resources, General Ledger, Hiring/Employee Processing, Inventory & Purchasing, Vendor Payments and Time & Attendance).
  • Experience with multi source system databases (e.g. DB2, SQL Server, Oracle).
  • Understanding of ITIL processes.
  • Understanding of system error messages and resolve system related problems.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts; including weekends and holidays.
  • High School diploma or equivalent.
  • Ability to effectively communicate in English, in both oral and written forms.


  • Bachelor Degree in Information Systems/Technology, Computer Science, Computer Engineering or a related field Experience with Opera, LMS, Infogenesis, Patron Management, SpaSoft, and/or Stratten Warren.
  • Major Operating System Engineer level certification (MCSE,AIX,OS400 etc.).
  • Vendor accessed certification in a hardware platform (DCSE,HP,IBM etc).
  • Previous experience working in a similar resort setting.