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Project Management Office Coordinator-IT
MGM Resorts International Operations
21 and over
Provides PMO systems support in the creation and administration of project management framework, processes, procedures and tools (i.e. project inventory database, knowledge repository, and collaboration platform).
Analyzes requests for additions to the project pipeline, conducts approved project health checks and post-project reviews, maintains PMO dashboards and reports, and acts as a reference point for PMO queries and information.
Collates status reporting across multiple programs and business functions, tracking and reporting project portfolio performance, providing a comprehensive and prioritized view of all projects, status and metrics.
Provides assistance to maintain and update the project management framework and disciplines necessary to support the PMO.
Develops positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and coordination of training.
Develops and maintains a thorough understanding of policies and procedures as relevant to processes.
Performs other job related duties as assigned.
At least 2 years experience in Information Technology preferably with a strong technical understanding of the various hardware, software and networking systems being supported.
At least 2 years in an application release and network support role with a demonstrated track record of development of more and more complex solutions.
At least 2 years of Information Systems experience working with the following systems: IBM AS400 series, AIX, UNIX, Windows and Sun Micro systems, TCP/IP and SNMP network protocols.
At least 2 years working with Infinium BOH Applications or other iSeries BOH applications ie: Lawson Iris.
Experience with corporate source systems/files (i.e. Payroll, Human Resources, General Ledger, Hiring/Employee Processing, Inventory & Purchasing, Vendor Payments and Time & Attendance).
Experience with multi source system databases (e.g. DB2, SQL Server, Oracle).
Understanding of ITIL processes.
Understanding of system error messages and resolve system related problems.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts; including weekends and holidays.
High School diploma or equivalent.
Ability to effectively communicate in English, in both oral and written forms.
Bachelor Degree in Information Systems/Technology, Computer Science, Computer Engineering or a related field Experience with Opera, LMS, Infogenesis, Patron Management, SpaSoft, and/or Stratten Warren.
Major Operating System Engineer level certification (MCSE,AIX,OS400 etc.).
Vendor accessed certification in a hardware platform (DCSE,HP,IBM etc).
Previous experience working in a similar resort setting.
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