HOME       JOB SEARCH       LOG IN

Job Title:   Representative – Ticket Office
Twitter shareFacebook shareLinkedIn share
MGM Grand Las Vegas
455025
Entertainment/Amusement/Cirque Show
18 and over
03
 

JOB DESCRIPTION:
  • Sells and processes ticket orders for shows/events utilizing prompt and courteous service to guests.
  • Provides answers to guest questions, and furnishes detailed information regarding the Property’s facilities and services.
  • Assists guests with modification/cancellation requests to ticket orders.
  • Balances cash and ticket sales transactions.
  • Resolves guest complaints within the scope of authority, otherwise referring the guest to a Ticketing Supervisor for assistance.
  • Notifies supervisors and/or security of any unusual events, circumstances, missing items or alleged thefts.
  • Perform other job related duties as assigned.

JOB REQUIREMENTS:

Required:

  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.  .

Preferred:

  • At least 6 months cash handling experience.
  • Previous experience working in a similar resort setting.

Job Search Email a Friend