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Job Title:   Team Coordinator - Guest Technology
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MGM Resorts International Operations
385284
Audio-Visual/Electronics
Entertainment/Amusement/Cirque Show
Full-Time
21 and over
05
 

JOB DESCRIPTION:
  • Team Management
    • Oversee all administrative duties related to team management for the Guest Technology department, including:
      • Managing inventory of related corporate assets such as DMX receivers. DirecTV receivers, televisions, etc.
      • Booking and managing travel for Guest Technology staff.
      • Managing SG&A costs and reporting (travel, credit cards, expenses.)
      • Scheduling all team meetings, both internal and external stakeholders/customers
      • Answering telephones.
      • Distributing mail.
  • Procurement Processing
    • Process all departmental PRs and interfacing with procurement, vendors and other corporate departments.
    • Archive/file all procurement materials as required.
    • Ensure receipt of all products against the Purchase Orders.
    • Contract Management.
    • Managing office supply inventory levels.
  • Maintenance & Repair Operations Management
    • Manage the repair request process from properties including scheduling and ensuring department SLAs are being met.
      • Interface with the respective manufacturers repair/warranty departments.
      • Manage repair part inventory including return of parts under the respective warranty programs.
      • Manage cross property billing for out of warranty repairs.
      • Tracking and reconciliation of all third party maintenance agreements and software licensing.
  • Perform other job-related duties as assigned.

JOB REQUIREMENTS:
Required:  
  • At least 3 years of business experience required; preferably in an administrative role simultaneously serving multiple individuals or teams.
  • Excellent self management and organizational skills.
  • Demonstrated success in managing internal and external stakeholders.
  • Ability to multitask across multiple projects and prioritize under pressure of deadlines.
  • Ability to work independently with minimal supervision.
  • Strong collaboration skills.
  • Proficient in the following software applications: Excel, Word, PowerPoint, Visio, Outlook.
  • Able to communicate effectively in English in both written and oral forms.  Must be able to present information in clear and concise terms to all position levels in the company.
  • Able to travel occasionally, both domestic and international.
  • Excellent customer service skills.
  • Able to lead and mentor a team.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 
Preferred:
  • Associates degree.
  • Previous experience working in a similar resort setting.

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