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Job Title:   Director of Restaurants
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ARIA Resort & Casino
040069
Food & Beverage - Kitchen/Chef/Cook/Helper
Food & Beverage - Service/Food Server/Banquet/Cate
Management
Full-Time
21 and over
13
 

JOB DESCRIPTION:
  • Establish accountability processes for casual and fine dining; ensures compliance with the company’s status quo third party representation philosophy, company policies, legal requirements, and collective bargaining agreements.
  • Approve the employment and separation of Food and Beverage employees and is responsible for coordination of on-the-job training programs through department managers on a regular basis.
  • Handle all guest complaints in the Food and Beverage restaurants.
  • Responsible for obtaining maximum results in the utilization and appearance of the Food and Beverage areas, the quality levels, performance and standards of service.
  • Provide leadership in the development and monitoring of fine dining operations, fiscal budgets, and marketing strategies to produce both short-term and long-term profitability.
  • Support the Vice President and Director Food and Beverage in the development and implementation of the strategic plan and vision for the division consistent with the company’s objectives.
  • Provide leadership and direction in the execution and measurement of guest service standards within casual & fine dining operations to ensure continued growth and profitability.
  • Ensure all policies, procedures and practices are consistent with the company’s core service standards and brand attributes.
  • Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related Food and Beverage supplies and equipment.
  • Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness with in all areas of Food and Beverage.
  • Coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff and personnel.
  • Develop new techniques of service towards maximum guest satisfaction at minimum operating costs.
  • Develop and maintain effective communications between all operating departments.
  • Review POS pricing / maintenance issues to ensure proper check handling procedures followed.
  • Create and manage proper policies and procedures for Manager comps and voids.
  • Utilize Avero to maximize sales, drive profits, manage labor and control costs.
  • Able to maintain the quality levels, performance and service standards of all Food and Beverage restaurant areas.
  • Perform other management duties as assigned.
  • Other related duties as necessary.

 


JOB REQUIREMENTS:
Required:
  • At least 5 years of management experience at a 4 or 5 Diamond property with high volume restaurant business, expertise in budgeting, forecasting and capital expenditures.
  • At least 8 years of experience in the direction and management of employees in a similar environment.
  • At least 4 years of wine and beverage service experience.
  • Possess overall knowledge of Food and Beverage preparation and presentation.
  • Good organizational skills to function effectively with attention to detail while meeting established deadlines.
  • Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
  • Requires the ability to work in a fast-paced, busy environment while meeting deadlines.
  • Excellent customer service skills.
  • Able to lead and mentor a team.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • Strong working knowledge of PC software (MS Word, Excel, Access, Outlook, etc.)
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 
Preferred:
  • Previous management experience working in an environment signatory to a collective bargaining agreement.
  • College degree in the culinary arts, hotel or business administration.
  • Previous experience working in a similar resort setting.

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