Job Title:   Houseperson
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New York New York
18 and over

  • Vacuum guest hallways on a daily basis.
  • Store supplies and stock shelves in Housekeeping locker room daily.
  • Flip mattresses in guest rooms to prolong mattress life.
  • Detail hallways including clean baseboards, carpet edges, lamps, shades, wipe down walls, tables, picture frames, mirrors and wall signs.
  • Maintain general cleanliness of guest hallways throughout the shift.
  • Ensure Guest Room Attendant (GRA) carts are emptied of trash and linen throughout the shift.
  • Maintain cleanliness of ice and vending areas including the floor and area beneath the machines.
  • Ensure ice and vending machines are dry and free from debris.
  • Remove and replace trash container liners every morning on assigned guest floors.
  • Report any maintenance calls to supervisor.
  • Ensure guest elevators doors, tracks, and surrounding areas are clean and debris-free, and elevator signs and call button plates are smudge-free.
  • Dispose of boxes and trash left in service elevator area.
  • Maintain cleanliness of services elevator doors, tracks and keep floor clean and dry .
  • Transport all dirty soiled duvets, bed skirts, bed pads, blankets, and pillows to the designated area before the end of the shift.
  • Keep stairwell exits clean and free from debris.
  • Fill cleaning chemical bottles before shift ends .
  • Deliver guests’ requested items such as irons, hairdryers, cribs, rollaway beds, amenities, refrigerators, and pillows to guests in a timely manner while adhering to company customer service policies.
  • Must be able to clean Biohazards.
  • Perform all duties deemed necessary for the success of the department. 

  • Have knowledge of cleaning equipment, supplies, and chemicals used.
  • Excellent customer service skills.
  • Must have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High School diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.
  • At least 6 months previous cleaning experience.
  • Previous experience working in a similar resort setting.

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