Job Title:   Fountain Worker - JPP
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ARIA Resort & Casino
Food & Beverage - Service/Food Server/Banquet/Cate
18 and over

  • Exhibit proper knowledge, selling techniques and service delivery of all items in the menu, as well as all retail items.
  • Direct guests to interactive food sections, presenting an array of tempting delights where they may indulge their cravings.
  • Enlighten the guests of all exclusive products carried, giving the right description.
  • Take and input orders into POS system, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type.
  • Prepare and serve food and beverage items to guest as necessary.
  • Actively greet guests within 30 seconds in a positive, friendly manner and make them feel welcome.
  • Convey a friendly and approachable attitude at all times.
  • Package cookies, candies, specialties, chocolates, confectionery in a professional manner to allure guests in purchasing it.
  • Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Acquire all the ingredients of menu items to be certain for guests who may have allergies.
  • Exhibit knowledge of retail pastry for weddings and other special occasions.
  • Communicate in a professional manner with co-workers about food orders.
  • Pack the orders as per guests’ preference and completing the order with any necessary condiments.
  • Anticipate the guests’ needs and responding appropriately with a sense of urgency before leaving the counter.
  • Bid farewell to guests, using guest’s name when known, and encourage them to return.
  • Perform all opening and closing duties based upon shift assignment.
  • Refill viennoiserie, pastries, gelato, ice coolers, reach in beverage coolers, reach in pantry coolers and condiment drawer.
  • Stock the front line with supplies necessary for service.
  • Transport stock from remote storage location.
  • Clear tables and counters, sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.
  • Maintain the cleanliness and the appearance of the back area and all storage areas.
  • Ensure all products are rotated on a first-in, first out philosophy.
  • Retrieve pastries and finished products from the production area.
  • Use and clean equipment including juicers, coffee makers, toasters, Panini machines, blenders, soda machines, ovens and steamers.
  • Properly label all retail items.
  • Assist with inventory of all products.
  • Maintain stock volume by restocking the sales floor, receiving, unpacking and putting away deliveries.
  • Ensure all requisitions are processed properly and placed in designated area.
  • Follow the Department standard in opening and closing the outlet.
  • Follow the Department policy on cash handling.
  • Work as a team, assisting all guests’ and employees’ needs and inquiries.
  • Other related duties as necessary.



  • At least 1 year of experience as a food handler in a similar, high-volume, fast paced restaurant environment.
  • Working knowledge of different types of tendering guest checks and register functions.
  • Knowledgeable about food and able to confidently speak on and properly serve such items.
  • Knowledgeable about health and safety regulations.
  • Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, beverage machines.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 


  •  Previous experience working in a similar resort setting.

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