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Bartender TP - Catering and Banquets
Vdara Hotel & Spa
Food & Beverage - Beverage/Bartending/Cocktails
21 and over
Mix and serve drinks following set standard recipes.
Oversee overall operation of the outlet bar.
Maintain the cleanliness and appearance of the bar.
Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
Obtain assigned bank and ensure accuracy of contracted monies, keeping bank secure at all times.
Provide Apprentices and Porters direction and coaching to ensure proper operation of the bar and assist them when necessary.
Greet guests in a positive, friendly manner, and make them feel welcome.
Clean all equipment, tools, and supplies and maintain equipment in good working order.
Bid farewell to guests, using guests’ names when known, and encourage them to return.
Anticipate the guests’ needs and respond appropriately with a sense of urgency.
Keep count on tickets and perform cash drops at the end of the shift.
Ensure correct product is utilized.
Communicate with managers, co-workers, and guests in order to fulfill and address any issues or needs requested by guests and or other employees.
Maintain complete knowledge of correct maintenance and use of equipment.
Work as a “Team” when assisting all guests’ and employees’ needs and inquiries.
Maintain a level of professionalism that will make guests want to return to the outlet.
Anticipate guests’ needs, respond promptly, and acknowledge all guests.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
Complete opening side duties including: check quality and amount of all bar stock and supplies through checklist, set up bottles in display cabinet and speed rail, set up ashtrays with matches, check condition and cleanliness of blender, shaker and other tools, check temperature of refrigeration units and glass wash machine, inspect cleanliness and condition of bar, guest and service areas, greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques, input orders into system and ensure transmission of food orders is verified by kitchen.
Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Serve drinks to guests.
Open and serve wine/champagne bottles.
Present guest checks and process payments, adhering to all cash handling and credit policies/procedures.
Extend courteous salutations when guests leave outlet and invite them to return.
Close all guest checks in the POS system immediately upon payment.
Clean and reset bar top and tables immediately after guests depart.
Clean glassware in glass machine/three compartment sink.
Legibly complete bottle transfer slips and distribute accurately.
Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
Use all chemicals in accordance with OSHA regulations and hotel requirements.
Legibly document designated items on the spill sheet.
Complete all closing reports in the POS system.
Count bank at end of shift; complete cashier reports and drop receipts; secure bank.
Performs other job related duties as assigned.
At least 2 years of previous experience bartending.
Detailed working knowledge of spirits, wine and food.
Ability to work as part of a team in a high-volume environment.
Strong service technique and attention to detail.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Successful completion of the Joint Apprenticeship training program and passing the related craft exam.
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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